A burning quilt brings revenge

From Shelby Foote’s The Civil War: Fort Sumter to Perryville (287-288):

[At the Battle of Pea Ridge,] they saw the rebels coming, yelling and firing as they came, hundreds of them bearing down to complete the wreckage their artillery had begun. As the Federals fell back from their shattered pieces an Iowa cannoneer paused to toss a smoldering quilt across a caisson, then ran hard to catch up with his friends. Still running, he heard a tremendous explosion and looked back in time to see a column of fire and smoke standing tall above the place where he had fuzed the vanished caisson. Stark against the twilight sky, it silhouetted the lazy-seeming rise and fall of blown-off arms and legs and heads and mangled trunks of men who just now had been whooping victoriously around the captured battery position.

A burning quilt brings revenge Read More »

Recognizing futility

From Shelby Foote’s The Civil War: Fort Sumter to Perryville (261):

[On 9 March 1862, the world’s first battle between ironclad warships took place. The smaller and nimbler Monitor was able to outmaneuver Virginia, but neither ship proved able to do significant damage to the other. Catesby Jones, commander of the Virginia] gave the Monitor everything he had given the wooden warships yesterday, and more: to no avail. When he tried to ram her, she drew aside like a skillful boxer and pounded him hard as he passed. After a few such exchanges, the crews of his after-guns, deafened by the concussion of 180-pound balls against the cracking railroad iron, were bleeding from their noses and ears. Descending once to the gundeck and observing that some of the pieces were not engaged, Jones shouted: “Why are you not firing. Mr. Eggleston?” The gun captain shrugged. “Why, our powder is very precious,” he replied, “and after two hours incessant firing I find that I can do her just about as much damage by snapping my thumb at her every two minutes and a half.”

Recognizing futility Read More »

Stanton the uber-lawyer

From Shelby Foote’s The Civil War: Fort Sumter to Perryville (244):

[Lincoln’s Secretary of War Edwin McMasters] Stanton had done devious things in his time. A corporation lawyer, he delighted also in taking criminal cases when these were challenging and profitable enough. His fees were large and when one prospective client protested, Stanton asked, “Do you I would argue the wrong side for less?” For a murder defense he once took as his fee the accused man’s only possession, the house he lived in. When he had won the case and was about to convert the mortgage into cash, the man tried to persuade him to hold off, saying that he would be ruined by the foreclosure. “You deserve to be ruined,” Stanton told him, “for you were guilty.”

Stanton the uber-lawyer Read More »

Users know how to create good passwords, but they don’t

From Usability News’ “Password Security: What Users Know and What They Actually Do“:

A total of 328 undergraduate and graduate level college students from Wichita State University volunteered to participate in the survey, and were regular users of the Internet with one or more password protected accounts. Ages of the participants ranged from 18 to 58 years (M = 25.34). Thirteen cases were deleted due to missing data, resulting in 315 participants in the final data analysis. …

When asked what practices should be used in the creation and usage of passwords, the majority of respondents, 50.8% (160), were able to identify most of the password practices that are recommended for creating secure passwords (Tufts University, 2005), although 62.9% (198) failed to identify a practice that would result in the most secure password; using numbers and special characters in place of letters.

Differences between password practices users reported and the passwords practices they believe they should use included:

  • 73% (230) of respondents reported that they should change their passwords for accounts every three to six months, but 52.7% (166) responded that they “Never” change their password when not required.
  • 50.8% (160) of respondents reported that they should use special characters in their passwords, but only 4.8% (12) reported doing so.
  • 63.5% (200) of respondents reported that they should use seven or more characters in their passwords, but only 35.5% (112) indicated that they use this number of characters with any regularity.
  • 70.5% (222) of respondents indicated that personally meaningful words should not be used, but 49.8% (156) reported that they use this practice.
  • 68.3% (215) of respondents report that personally meaningful numbers should not be used in passwords, but 54.9% (173) reported using this practice. …

The majority of participants in the current study most commonly reported password generation practices that are simplistic and hence very insecure. Particular practices reported include using lowercase letters, numbers or digits, personally meaningful words and numbers (e.g., dates). It is widely known that users typically use birthdates, anniversary dates, telephone numbers, license plate numbers, social security numbers, street addresses, apartment numbers, etc. Likewise, personally meaningful words are typically derived from predictable areas and interests in the person’s life and could be guessed through basic knowledge of his or her interests. …

It would seem to be a logical assumption that the practices and behaviors users engage in would be related to what they think they should do in order to create secure passwords. This does not seem to be the case as participants in the current study were able to identify many of the recommended practices, despite the fact that they did not use the practices themselves.

Users know how to create good passwords, but they don’t Read More »

The Sumitomo Mitsuibank bank heist

From Richard Stiennon’s “Lessons Learned from Biggest Bank Heist in History“:

Last year’s news that thieves had managed to break in to Sumitomo Mitsui Bank’s branch in London and attempt to transfer almost $440 million to accounts in other countries should give CIO’s cause for concern. …

First a recap. Last year it came to light that U.K. authorities had put the kibosh on what would have been the largest bank heist in history.

The story is still developing but this is what we know: Thieves masquerading as cleaning staff with the help of a security guard installed hardware keystroke loggers on computers within the London branch of Sumitomo Mitsui, a huge Japanese bank.

These computers evidently belonged to help desk personnel. The keystroke loggers captured everything typed into the computer including, of course, administrative passwords for remote access.

By installing software keystroke loggers on the PCs that belonged to the bank personnel responsible for wire transfers over the SWIFT (Society for Worldwide Interbank Financial Telecommunication) network, the thieves captured credentials that were then used to transfer 220 million pounds (call it half-a-billion dollars).

Luckily the police were involved by that time and were able to stymie the attack.

From Richard Stiennon’s “Super-Glue: Best practice for countering key stroke loggers“:

… it is reported that Sumitomo Bank’s best practice for avoiding a repeat attack is that they now super-glue the keyboard connections into the backs of their PCs.

The Sumitomo Mitsuibank bank heist Read More »

10 early choices that helped make the Internet successful

From Dan Gillmor’s “10 choices that were critical to the Net’s success“:

1) Make it all work on top of existing networks.

2) Use packets, not circuits.

3) Create a ‘routing’ function.

4) Split the Transmission Control Protocol (TCP) and Internet Protocol (IP) …

5) The National Science Foundation (NSF) funds the University of California-Berkeley, to put TCP/IP into the Unix operating system originally developed by AT&T.

6) CSNET, an early network used by universities, connects with the ARPANET … The connection was for e-mail only, but it led to much more university research on networks and a more general understanding among students, faculty and staff of the value of internetworking.

7) The NSF requires users of the NSFNET to use TCP/IP, not competing protocols.

8) International telecommunications standards bodies reject TCP/IP, then create a separate standard called OSI.

9) The NSF creates an “Acceptable Use Policy” restricting NSFNET use to noncommercial activities.

10) Once things start to build, government stays mostly out of the way.

10 early choices that helped make the Internet successful Read More »

Early attempts to control phone usage

From R. W. Kostal’s Law and English Railway Capitalism, 1825-1875 (quoted in Andrew Odlyzko’s “Pricing and Architecture of the Internet: Historical Perspectives from Telecommunications and Transportation“):

In Britain in 1889, postal officials reprimanded a Leicester subscriber for using his phone to notify the fire brigade of a nearby conflagration. The fire was not on his premises, and his contract directed him to confine his telephone “to his own business and private affairs.” The Leicester Town Council, Chamber of Commerce, and Trade Protection Society all appealed to the postmaster-general, who ruled that the use of the telephone to convey intelligence of fires and riots would be permitted thenceforth.

Early attempts to control phone usage Read More »

Flat local calling rates in US helped grow the Net

From Andrew Odlyzko’s “Pricing and Architecture of the Internet: Historical Perspectives from Telecommunications and Transportation“:

Moreover, flat rates for local calling played a key role in the rise of the Internet, by promoting much faster spread of this technology in the U.S. than in other countries. (This, as well as the FCC decisions about keeping Internet calls free from access charges, should surely be added to the list of “the 10 key choices that were critical to the Net’s success,” that were compiled by Scott Bradner [28].)

Flat local calling rates in US helped grow the Net Read More »

Monopolies & Internet innovation

From Andrew Odlyzko’s “Pricing and Architecture of the Internet: Historical Perspectives from Telecommunications and Transportation“:

The power to price discriminate, especially for a monopolist, is like the power of taxation, something that can be used to destroy. There are many governments that are interested in controlling Internet traffic for political or other reasons, and are interfering (with various degrees of success) with the end-to-end principle. However, in most democratic societies, the pressure to change the architecture of the Internet is coming primarily from economic concerns, trying to extract more revenues from users. This does not necessarily threaten political liberty, but it does impede innovation. If some new protocol or service is invented, gains from its use could be appropriated by the carriers if they could impose special charges for it.

The power of price discrimination was well understood in ancient times, even if the economic concept was not defined. As the many historical vignettes presented before show, differential pricing was frequently allowed, but only to a controlled degree. The main con- cern in the early days was about general fairness and about service providers leveraging their control of a key facility into control over other businesses. Personal discrimination was particularly hated, and preference was given to general rules applying to broad classes (such as student or senior citizen discounts today). Very often bounds on charges were imposed to limit price discrimination. …

Openness, non-discrimination, and the end-to-end principle have contributed greatly to the success of the Internet, by allowing innovation to flourish. Service providers have traditionally been very poor in introducing services that mattered and even in forecasting where their profits would come from. Sometimes this was because of ignorance, as in the failure of WAP and success of SMS, both of which came as great surprises to the wireless industry, even though this should have been the easiest thing to predict [55]. Sometimes it was because the industry tried to control usage excessively. For example, services such as Minitel have turned out to be disappointments for their proponents largely because of the built-in limitations. We can also recall the attempts by the local telephone monopolies in the mid-to late-1990s to impose special fees on Internet access calls. Various studies were trotted out about the harm that long Internet calls were causing to the network. In retrospect, though, Internet access was a key source of the increased revenues and profits at the local telcos in the late 1990s. Since the main value of the phone was its accessibility at any time, long Internet calls led to installation of second lines that were highly profitable for service providers. (The average length of time that a phone line was in use remained remarkably constant during that period [49].)

Much of the progress in telecommunications over the last couple of decades was due to innovations by users. The “killer apps” on the Internet, email, Web, browser, search engines, and Napster, were all invented by end users, not by carriers. (Even email was specifically not designed into the ARPANET, the progenitor of the Internet, and its dominance came as a surprise [55].)

Monopolies & Internet innovation Read More »

Railroads & tolls

From Andrew Odlyzko’s “Pricing and Architecture of the Internet: Historical Perspectives from Telecommunications and Transportation“:

Railroads were the dominant industry of the 19th century. … Early railroad charters, in both England and the U.S., were modeled after canal and turnpike charters, and almost uniformly envisaged that railroad companies would not be carriers themselves. Instead, they were expected to offer their facilities for use by carriers that would carry goods and passengers in their own wagons over the rails. Still, these charters specified tolls that varied greatly depending on the nature of the cargo. … For example, the very first parliamentary act for a railway was enacted in 1801. (Previous railways had been on private property, but in this case, as in subsequent ones, promoters were asking for the right of eminent domain to acquire the necessary land.) Between the endpoints of the railway, “chalk, lime and other manures were charged at the rate of three-pence per ton per mile; coals, corn, potatoes, iron and other metals, fourpence; and all goods not specified, sixpence” (p. 45 of [13]). …

Although some railroads did operate with other companies’ equipment on their rails for decades (and modern ones do so extensively), there was a relatively quick shift in the 1830s and 1840s towards railroads being exclusive carriers. There were technical reasons promot- ing such a shift (safety was jeopardized with multiple operators and primitive technology), but there is evidence that desire for greater control over pricing by railroads was also a major consideration [64]. Once railroads became carriers, they could engage in much more extensive price discrimination than allowed by the toll structure in their charters. And, propelled by the economics of their industry, with high fixed costs, railroads did engage in massive price discrimination, including personal discrimination. The result was massive political movements leading to government regulation [62,65].

Railroads & tolls Read More »

Turnpikes, roads, & tolls

From Andrew Odlyzko’s “Pricing and Architecture of the Internet: Historical Perspectives from Telecommunications and Transportation“:

British turnpikes were a controversial response to a serious problem. Traditionally, the King’s Highway was open to all. The problem was how to keep it in good condition. As commerce grew, the need to maintain roads became acute. At first, in Elizabethan times, laws were enacted compelling all able-bodied commoner males to devote several days a year to labor on the highways. (See [1,66,80] for references for the background information as well as other items below that are not attributed otherwise.) The inequitable distribution of the burden this imposed and the lack of effective control mechanisms by the central government led to many complaints. As a result, in 1663, the first turnpike was authorized. A local group was authorized to create a turnpike trust that would borrow money to improve a section of a road, and then collect tolls from travelers for passage over that section of the road. This venture was set up (as were all subsequent turnpikes) as an ostensibly non-profit trust. (There were opportunities for profits there, for example in payment of above-market fees and other abuses, but those were illicit, and in any case were not the high profits that other, more private, enterprises, such as lighthouses and canals, offered.) The reason for the non-profit nature of turnpikes was presumably to allay concerns about a violation of the ancient principle that the King’s Highway was open to all. Still, this turnpike was very controversial (as were many later ones). Apparently largely for that reason, it took until 1695 before the next turnpike was set up [2].

In the early 18th century, the turnpike movement took off in earnest. Although there were frequent protests (sometimes violent, as in the burning of the toll gates around Bristol in 1727 and 1735), by mid-1830s there were over 20,000 miles of turnpikes in England. …

Tolls were usually doubled on Sundays for ordinary commercial traffic, but were eliminated for travel to or from church. They also “were never levied on foot passengers, and were thus unfelt by the labouring poor” (p. 124 of [80]). There were also options in many cases for a flat fee for annual access. Still, there were countless controversies about the toll, “the collection of which led to endless evasions, inequalities and favouritisms of all kinds, arbitrary exactions, and systematic petty embezzlements” (p. 136 of [80]). …

… road tolls are coming back as a result of growing congestion and improved technology. Unlike telecommunications, where technology is increasing capacity of fiber, coax, and radio transmissions, building new roads is increasingly difficult, and making existing ones carry more traffic can only be done to a limited extent. At the same time, electronic means for monitoring traffic and collecting tolls are improving, and we see central business districts in Norway, Singapore, and London imposing tolls. Most of these systems do raise privacy issues, too, since they are centralized ones with information about users, or at least cars. Still, there is a strong tendency to introduce ever more detailed monitoring of traffic, often with the explicit goal of charging users according to their level of activity (whether by governments or by insurance companies).

Turnpikes, roads, & tolls Read More »

Canals & tolls

From Andrew Odlyzko’s “Pricing and Architecture of the Internet: Historical Perspectives from Telecommunications and Transportation“:

The modern canal era can be said to start with the Duke of Bridgewater’s Canal in England. Originally it was just a means of connecting the Duke’s colliery to Manchester. The parliamentary charter (which enabled him to take over private property, with appropriate compensation) obliged the Duke to carry cargo to Manchester at a maximum charge of 30 pence a ton, and to sell his own coal in Manchester for no more than 80 pence a ton, about half the price that had prevailed before [38,68]. Parliament was determined to obtain substantial benefits for the public from the grant of government powers to the Duke. …

The great financial success of the Duke of Bridgewater’s Canal led to widespread attempts to emulate it. In the early 1790s, there was a canal mania, with a burst of construction that was never to be replicated in Britain. (The U.S. had its canal mania some decades later, following on the great success of the Erie Canal.) The charters of those canals show a general trend towards greater price discrimination. …

Similar toll schedules depending on cargo were also common in the United States. As an example, when parts of the still incomplete Erie Canal were opened in 1820, there was a long list of tolls, concluding with “All articles not enumerated, one cent, per ton, per mile” (Chapter 2 of [81]). The enumerated articles (among those that were measured by the ton) were charged tolls ranging from salt and gypsum at 0.5 cents per ton per mile, to 1 cent for flour, to 2 cents for merchandise, and nothing for fuel to be used in the manufacture of salt (so that it was necessary not only to know the nature of the cargo, but its ultimate use). …

While canal operators were trying to squeeze carriers (who were trying to squeeze merchants, in ways similar to those described below for turnpikes), carriers often attempted to evade tolls. They bribed toll-collectors, misrepresented what the cargo was, or how much there was of it, and in some cases even hid cargo with high toll charges under commodities such as sand for which the fees were low. The countermeasures, just as they are today, and would likely be in the future with electronic communications, were based on both technology and law. Measurements were taken (in many cases there were books available to canal operators, listing canal boats, and the weight of cargo aboard as a function of how deeply in the water they lay), and there were punitive penalties for evasion.

Canals & tolls Read More »

Big companies & their blind spots

From Paul Graham’s “Are Software Patents Evil?“:

Fortunately for startups, big companies are extremely good at denial. If you take the trouble to attack them from an oblique angle, they’ll meet you half-way and maneuver to keep you in their blind spot. To sue a startup would mean admitting it was dangerous, and that often means seeing something the big company doesn’t want to see. IBM used to sue its mainframe competitors regularly, but they didn’t bother much about the microcomputer industry because they didn’t want to see the threat it posed. Companies building web based apps are similarly protected from Microsoft, which even now doesn’t want to imagine a world in which Windows is irrelevant. …

Big companies & their blind spots Read More »

Paul Graham on software patents

From Paul Graham’s “Are Software Patents Evil?“:

The situation with patents is similar. Business is a kind of ritualized warfare. Indeed, it evolved from actual warfare: most early traders switched on the fly from merchants to pirates depending on how strong you seemed. In business there are certain rules describing how companies may and may not compete with one another, and someone deciding that they’re going to play by their own rules is missing the point. Saying “I’m not going to apply for patents just because everyone else does” is not like saying “I’m not going to lie just because everyone else does.” It’s more like saying “I’m not going to use TCP/IP just because everyone else does.” Oh yes you are.

A closer comparison might be someone seeing a hockey game for the first time, realizing with shock that the players were deliberately bumping into one another, and deciding that one would on no account be so rude when playing hockey oneself.

Hockey allows checking. It’s part of the game. If your team refuses to do it, you simply lose. So it is in business. Under the present rules, patents are part of the game. …

When you read of big companies filing patent suits against smaller ones, it’s usually a big company on the way down, grasping at straws. For example, Unisys’s attempts to enforce their patent on LZW compression. When you see a big company threatening patent suits, sell. When a company starts fighting over IP, it’s a sign they’ve lost the real battle, for users.

A company that sues competitors for patent infringement is like a defender who has been beaten so thoroughly that he turns to plead with the referee. You don’t do that if you can still reach the ball, even if you genuinely believe you’ve been fouled. So a company threatening patent suits is a company in trouble. …

In other words, no one will sue you for patent infringement till you have money, and once you have money, people will sue you whether they have grounds to or not. So I advise fatalism. Don’t waste your time worrying about patent infringement. You’re probably violating a patent every time you tie your shoelaces. At the start, at least, just worry about making something great and getting lots of users. If you grow to the point where anyone considers you worth attacking, you’re doing well.

We do advise the companies we fund to apply for patents, but not so they can sue competitors. Successful startups either get bought or grow into big companies. If a startup wants to grow into a big company, they should apply for patents to build up the patent portfolio they’ll need to maintain an armed truce with other big companies. If they want to get bought, they should apply for patents because patents are part of the mating dance with acquirers. …

Patent trolls are companies consisting mainly of lawyers whose whole business is to accumulate patents and threaten to sue companies who actually make things. Patent trolls, it seems safe to say, are evil. I feel a bit stupid saying that, because when you’re saying something that Richard Stallman and Bill Gates would both agree with, you must be perilously close to tautologies.

Paul Graham on software patents Read More »

Douglas Adams on information overload

From Douglas Adam’s “Is there an Artificial God?“:

Let me back up for a minute and talk about the way we communicate. Traditionally, we have a bunch of different ways in which we communicate with each other. One way is one-to-one; we talk to each other, have a conversation. Another is one-to-many, which I’m doing at the moment, or someone could stand up and sing a song, or announce we’ve got to go to war. Then we have many-to-one communication; we have a pretty patchy, clunky, not-really-working version we call democracy, but in a more primitive state I would stand up and say, ‘OK, we’re going to go to war’ and some may shout back ‘No we’re not!’ – and then we have many-to-many communication in the argument that breaks out afterwards!

In this century (and the previous century) we modelled one-to-one communications in the telephone, which I assume we are all familiar with. We have one-to-many communication—boy do we have an awful lot of that; broadcasting, publishing, journalism, etc.—we get information poured at us from all over the place and it’s completely indiscriminate as to where it might land. It’s curious, but we don’t have to go very far back in our history until we find that all the information that reached us was relevant to us and therefore anything that happened, any news, whether it was about something that’s actually happened to us, in the next house, or in the next village, within the boundary or within our horizon, it happened in our world and if we reacted to it the world reacted back. It was all relevant to us, so for example, if somebody had a terrible accident we could crowd round and really help. Nowadays, because of the plethora of one-to-many communication we have, if a plane crashes in India we may get terribly anxious about it but our anxiety doesn’t have any impact. We’re not very well able to distinguish between a terrible emergency that’s happened to somebody a world away and something that’s happened to someone round the corner. We can’t really distinguish between them any more, which is why we get terribly upset by something that has happened to somebody in a soap opera that comes out of Hollywood and maybe less concerned when it’s happened to our sister. We’ve all become twisted and disconnected and it’s not surprising that we feel very stressed and alienated in the world because the world impacts on us but we don’t impact the world. Then there’s many-to-one; we have that, but not very well yet and there’s not much of it about. Essentially, our democratic systems are a model of that and though they’re not very good, they will improve dramatically.

But the fourth, the many-to-many, we didn’t have at all before the coming of the Internet, which, of course, runs on fibre-optics. It’s communication between us …

Douglas Adams on information overload Read More »

Risk compensation & homestasis

From Damn Interesting’s “The Balance of Risk“:

What’s happening is a process known as risk compensation. It’s a tendency in humans to increase risky behavior proportionately as safeguards are introduced, and it’s very common. So common, in fact, as to render predictions of how well any given piece of safety equipment will work almost useless.

… Why would we do such a strange thing? Dr. Gerald Wilde of Queens University in Ontario proposes a hypothesis he calls risk homeostasis. In a nutshell it proposes that human beings have a target level of risk with which they are most comfortable. When a given activity exceeds their comfort level, people will modify their behavior to reduce their risk until they are comfortable with their level of danger. So far, that’s not exactly a controversial observation. But risk homeostasis proposes another half to that continuum – according to Dr. Wilde, if a given person’s level of risk drops too far below their comfort level, they will again modify their behavior. This time though, they will increase their level of risk until they are once again in their target zone.

… Fortunately for us, risk homeostasis does not seem to apply in all cases. Safety innovations that are invisible tend not to provoke changes in behavior – for example changing windshields to safety glass does not alter most peoples’ driving behavior. The difference in the windshield is effectively invisible to the driver, and so doesn’t affect the driving.

… An additional complication for the already beleaguered safety engineers is that risk homeostasis is dependent not upon actual danger, but rather the perception of risk. Much of the gender and age differences in risk-taking behavior appear to stem less from differing desires for risk, and more from the individual’s different evaluation of risk. Young people, and particularly young men, tend to evaluate their level of risk as much lower than older people would, even in identical situations. This implies that promoting safer behavior depends more upon altering the perceptions of the target population, rather than improving the safety of the environment – a much trickier proposition.

Risk compensation & homestasis Read More »

The diamond scam

From The Atlantic‘s “Have You Ever Tried to Sell a Diamond?” (February 1982):

The diamond invention – the creation of the idea that diamonds are rare and valuable, and are essential signs of esteem – is a relatively recent development in the history of the diamond trade. Until the late nineteenth century, diamonds were found only in a few riverbeds in India and in the jungles of Brazil, and the entire world production of gem diamonds amounted to a few pounds a year. In 1870, however, huge diamond mines were discovered near the Orange River, in South Africa, where diamonds were soon being scooped out by the ton. Suddenly, the market was deluged with diamonds. …

The major investors in the diamond mines realized that they had no alternative but to merge their interests into a single entity that would be powerful enough to control production and perpetuate the illusion of scarcity of diamonds. The instrument they created, in 1888, was called De Beers Consolidated Mines, Ltd., incorporated in South Africa. As De Beers took control of all aspects of the world diamond trade, it assumed many forms. In London, it operated under the innocuous name of the Diamond Trading Company. In Israel, it was known as “The Syndicate.” In Europe, it was called the “C.S.O.” — initials referring to the Central Selling Organization, which was an arm of the Diamond Trading Company. And in black Africa, it disguised its South African origins under subsidiaries with names like Diamond Development Corporation and Mining Services, Inc. At its height — for most of this century — it not only either directly owned or controlled all the diamond mines in southern Africa but also owned diamond trading companies in England, Portugal, Israel, Belgium, Holland, and Switzerland.

De Beers proved to be the most successful cartel arrangement in the annals of modern commerce. While other commodities, such as gold, silver, copper, rubber, and grains, fluctuated wildly in response to economic conditions, diamonds have continued, with few exceptions, to advance upward in price every year since the Depression. …

The diamond invention is far more than a monopoly for fixing diamond prices; it is a mechanism for converting tiny crystals of carbon into universally recognized tokens of wealth, power, and romance. To achieve this goal, De Beers had to control demand as well as supply. Both women and men had to be made to perceive diamonds not as marketable precious stones but as an inseparable part of courtship and married life. To stabilize the market, De Beers had to endow these stones with a sentiment that would inhibit the public from ever reselling them. The illusion had to be created that diamonds were forever — “forever” in the sense that they should never be resold.

In September of 1938, Harry Oppenheimer, son of the founder of De Beers and then twenty-nine, traveled from Johannesburg to New York City, to meet with Gerold M. Lauck, the president of N. W. Ayer, a leading advertising agency in the United States. …

In Europe, where diamond prices had collapsed during the Depression, there seemed little possibility of restoring public confidence in diamonds. … This left the United States as the only real market for De Beers’s diamonds. In fact, in 1938 some three quarters of all the cartel’s diamonds were sold for engagement rings in the United States. Most of these stones, however, were smaller and of poorer quality than those bought in Europe, and had an average price of $80 apiece. Oppenheimer and the bankers believed that an advertising campaign could persuade Americans to buy more expensive diamonds. …

Specifically, the Ayer study stressed the need to strengthen the association in the public’s mind of diamonds with romance. Since “young men buy over 90% of all engagement rings” it would be crucial to inculcate in them the idea that diamonds were a gift of love: the larger and finer the diamond, the greater the expression of love. Similarly, young women had to be encouraged to view diamonds as an integral part of any romantic courtship.

Since the Ayer plan to romanticize diamonds required subtly altering the public’s picture of the way a man courts — and wins — a woman, the advertising agency strongly suggested exploiting the relatively new medium of motion pictures. Movie idols, the paragons of romance for the mass audience, would be given diamonds to use as their symbols of indestructible love. In addition, the agency suggested offering stories and society photographs to selected magazines and newspapers which would reinforce the link between diamonds and romance. Stories would stress the size of diamonds that celebrities presented to their loved ones, and photographs would conspicuously show the glittering stone on the hand of a well-known woman. Fashion designers would talk on radio programs about the “trend towards diamonds” that Ayer planned to start. …

In addition to putting these plans into action, N. W. Ayer placed a series of lush four-color advertisements in magazines that were presumed to mold elite opinion, featuring reproductions of famous paintings by such artists as Picasso, Derain, Dali, and Dufy. The advertisements were intended to convey the idea that diamonds, like paintings, were unique works of art.

By 1941, The advertising agency reported to its client that it had already achieved impressive results in its campaign. The sale of diamonds had increased by 55 percent in the United States since 1938, reversing the previous downward trend in retail sales. N. W. Ayer noted also that its campaign had required “the conception of a new form of advertising which has been widely imitated ever since. There was no direct sale to be made. There was no brand name to be impressed on the public mind. There was simply an idea — the eternal emotional value surrounding the diamond.” …

N. W. Ayer outlined a subtle program that included arranging for lecturers to visit high schools across the country. “All of these lectures revolve around the diamond engagement ring, and are reaching thousands of girls in their assemblies, classes and informal meetings in our leading educational institutions,” the agency explained in a memorandum to De Beers. …

De Beers needed a slogan for diamonds that expressed both the theme of romance and legitimacy. An N. W. Ayer copywriter came up with the caption “A Diamond Is Forever,” which was scrawled on the bottom of a picture of two young lovers on a honeymoon. Even though diamonds can in fact be shattered, chipped, discolored, or incinerated to ash, the concept of eternity perfectly captured the magical qualities that the advertising agency wanted to attribute to diamonds. Within a year, “A Diamond Is Forever” became the official motto of De Beers. …

N. W. Ayer … set about exploiting the relatively new medium of television by arranging for actresses and other celebrities to wear diamonds when they appeared before the camera. …

N. W. Ayer proposed to apply to the diamond market Thorstein Veblen’s idea, stated in The Theory of the Leisure Class, that Americans were motivated in their purchases not by utility but by “conspicuous consumption.” “The substantial diamond gift can be made a more widely sought symbol of personal and family success — an expression of socio-economic achievement,” N. W. Ayer said in a report. To exploit this desire for conspicuous display, the agency specifically recommended, “Promote the diamond as one material object which can reflect, in a very personal way, a man’s … success in life.” …

Toward the end of the 1950s, N. W. Ayer reported to De Beers that twenty years of advertisements and publicity had had a pronounced effect on the American psyche. “Since 1939 an entirely new generation of young people has grown to marriageable age,” it said. “To this new generation a diamond ring is considered a necessity to engagements by virtually everyone.” …

The campaign to internationalize the diamond invention began in earnest in the mid-1960s. The prime targets were Japan, Germany, and Brazil. … Within ten years, De Beers succeeded beyond even its most optimistic expectations, creating a billion-dollar-a-year diamond market in Japan, where matrimonial custom had survived feudal revolutions, world wars, industrialization, and even the American occupation. …

When the campaign began, in 1967, not quite 5 percent of engaged Japanese women received a diamond engagement ring. By 1972, the proportion had risen to 27 percent. By 1978, half of all Japanese women who were married wore a diamond; by 1981, some 60 percent of Japanese brides wore diamonds. In a mere fourteen years, the 1,500-year Japanese tradition had been radically revised. …

The diamond market had to be further restructured in the mid-1960s to accomodate a surfeit of minute diamonds, which De Beers undertook to market for the Soviets. They had discovered diamond mines in Siberia, after intensive exploration, in the late 1950s: De Beers and its allies no longer controlled the diamond supply, and realized that open competition with the Soviets would inevitably lead, as Harry Oppenheimer gingerly put it, to “price fluctuations,”which would weaken the carefully cultivated confidence of the public in the value of diamonds. Oppenheimer, assuming that neither party could afford risking the destruction of the diamond invention, offered the Soviets a straightforward deal – “a single channel” for controlling the world supply of diamonds. In accepting this arrangement, the Soviets became partners in the cartel, and co-protectors of the diamond invention.

Almost all of the Soviet diamonds were under half a carat in their uncut form, and there was no ready retail outlet for millions of such tiny diamonds. When it made its secret deal with the Soviet Union, De Beers had expected production from the Siberian mines to decrease gradually. Instead, production accelerated at an incredible pace, and De Beers was forced to reconsider its sales strategy. De Beers ordered N. W. Ayer to reverse one of its themes: women were no longer to be led to equate the status and emotional commitment to an engagement with the sheer size of the diamond. …

DeBeers devised the “eternity ring,” made up of as many as twenty-five tiny Soviet diamonds, which could be sold to an entirely new market of older married women. The advertising campaign was based on the theme of recaptured love. Again, sentiments were born out of necessity: older American women received a ring of miniature diamonds because of the needs of a South African corporation to accommodate the Soviet Union. …

N. W. Ayer learned from an opinion poll it commissioned from the firm of Daniel Yankelovich, Inc. that the gift of a diamond contained an important element of surprise. “Approximately half of all diamond jewelry that the men have given and the women have received were given with zero participation or knowledge on the part of the woman recipient,” the study pointed out. …

Women spoke in interviews about large diamonds as “flashy, gaudy, overdone” and otherwise inappropriate. Yet the study found that “Buried in the negative attitudes … lies what is probably the primary driving force for acquiring them. Diamonds are a traditional and conspicuous signal of achievement, status and success.” It noted, for example, “A woman can easily feel that diamonds are ‘vulgar’ and still be highly enthusiastic about receiving diamond jewelry.” The element of surprise, even if it is feigned, plays the same role of accommodating dissonance in accepting a diamond gift as it does in prime sexual seductions: it permits the woman to pretend that she has not actively participated in the decision. She thus retains both her innocence – and the diamond. …

Except for those few stones that have been destroyed, every diamond that has been found and cut into a jewel still exists today and is literally in the public’s hands. Some hundred million women wear diamonds, while millions of others keep them in safe-deposit boxes or strongboxes as family heirlooms. It is conservatively estimated that the public holds more than 500 million carats of gem diamonds, which is more than fifty times the number of gem diamonds produced by the diamond cartel in any given year. Since the quantity of diamonds needed for engagement rings and other jewelry each year is satisfied by the production from the world’s mines, this half-billion-carat supply of diamonds must be prevented from ever being put on the market. The moment a significant portion of the public begins selling diamonds from this inventory, the price of diamonds cannot be sustained. For the diamond invention to survive, the public must be inhibited from ever parting with its diamonds. …

During the periods when production from the mines temporarily exceeds the consumption of diamonds – the balance is determined mainly by the number of impending marriages in the United States and Japan – the cartel can preserve the illusion of price stability by either cutting back the distribution of diamonds at its London “sights,” where, ten times a year, it allots the world’s supply of diamonds to about 300 hand-chosen dealers, called “sight-holders,” or by itself buying back diamonds at the wholesale level. …

Dave Watts summed up the magazine’s experiment by saying, “As an 8-year investment the diamonds that we bought have proved to be very poor.” The problem was that the buyer, not the seller, determined the price. …

In 1976, the Dutch Consumer Association also tried to test the price appreciation of diamonds by buying a perfect diamond of over one carat in Amsterdam, holding it for eight months, and then offering it for sale to the twenty leading dealers in Amsterdam. Nineteen refused to buy it, and the twentieth dealer offered only a fraction of the purchase price. …

Retail jewelers, especially the prestigious Fifth Avenue stores, prefer not to buy back diamonds from customers, because the offer they would make would most likely be considered ridiculously low. The “keystone,” or markup, on a diamond and its setting may range from 100 to 200 percent, depending on the policy of the store; if it bought diamonds back from customers, it would have to buy them back at wholesale prices. Most jewelers would prefer not to make a customer an offer that might be deemed insulting and also might undercut the widely held notion that diamonds go up in value. …

The firm perhaps most frequently recommended by New York jewelry shops is Empire Diamonds Corporation, which is situated on the sixty-sixth floor of the Empire State Building, in midtown Manhattan. Empire’s reception room, which resembles a doctor’s office, is usually crowded with elderly women who sit nervously in plastic chairs waiting for their names to be called. One by one, they are ushered into a small examining room, where an appraiser scrutinizes their diamonds and makes them a cash offer. “We usually can’t pay more than a maximum of 90 percent of the current wholesale price,” says Jack Brod, president of Empire Diamonds. … For example, Brod estimates that a half-carat diamond ring, which might cost $2,000 at a retail jewelry store, could be sold for only $600 at Empire. …

He points out that the setting frequently conceals flaws, and adds, “The sort of flawless, investment-grade diamond one reads about is almost never found in jewelry.” …

When thieves bring diamonds to underworld “fences,” they usually get only a pittance for them. In 1979, for example, New York City police recover stolen diamonds with an insured value of $50,000 which had been sold to a ‘fence’ for only $200. …

While those who attempt to sell diamonds often experience disappointment at the low price they are offered, stories in gossip columns suggest that diamonds are resold at enormous profits. This is because the column items are not about the typical diamond ring that a woman desperately attempts to peddle to small stores and diamond buying services like Empire but about truly extraordinary diamonds that movie stars sell, or claim to sell, in a publicity-charged atmosphere. …

… the “pipeline” through which De Beers’s diamonds flow from the cutting centers in Europe to the main retail markets in America and Japan. This pipeline, a crucial component of the diamond invention, is made up of a network of brokers, diamond cutters, bankers, distributors, jewelry manufacturers, wholesalers, and diamond buyers for retail establishments. Most of the people in this pipeline are Jewish, and virtually all are closely interconnected, through family ties or long-standing business relationships. …

The most serious threat to De Beers is yet another source of diamonds that it does not control – a source so far untapped. Since Cecil Rhodes and the group of European bankers assembled the components of the diamond invention at the end of the nineteenth century, managers of the diamond cartel have shared a common nightmare – that a giant new source of diamonds would be discovered outside their purview. … In the late 1970s, vast deposits of diamonds were discovered in the Argyle region of Western Australia, near the town of Kimberley (coincidentally named after Kimberley, South Africa). Test drillings last year indicated that these pipe mines could produce up to 50 million carats of diamonds a year – more than the entire production of the De Beers cartel in 1981. …

The diamond scam Read More »