From Nicholas Carr’s “All hail the information triumvirate!” (Rough Type: 22 January 2009):
Today, another year having passed, I did the searches [on Google] again. And guess what:
World War II: #1
George Washington: #1
Herman Melville: #1
Magna Carta: #1
Yes, it’s a clean sweep for Wikipedia.
The first thing to be said is: Congratulations, Wikipedians. You rule. Seriously, it’s a remarkable achievement. Who would have thought that a rag-tag band of anonymous volunteers could achieve what amounts to hegemony over the results of the most popular search engine, at least when it comes to searches for common topics.
The next thing to be said is: what we seem to have here is evidence of a fundamental failure of the Web as an information-delivery service. Three things have happened, in a blink of history’s eye: (1) a single medium, the Web, has come to dominate the storage and supply of information, (2) a single search engine, Google, has come to dominate the navigation of that medium, and (3) a single information source, Wikipedia, has come to dominate the results served up by that search engine. Even if you adore the Web, Google, and Wikipedia – and I admit there’s much to adore – you have to wonder if the transformation of the Net from a radically heterogeneous information source to a radically homogeneous one is a good thing. Is culture best served by an information triumvirate?
It’s hard to imagine that Wikipedia articles are actually the very best source of information for all of the many thousands of topics on which they now appear as the top Google search result. What’s much more likely is that the Web, through its links, and Google, through its search algorithms, have inadvertently set into motion a very strong feedback loop that amplifies popularity and, in the end, leads us all, lemminglike, down the same well-trod path – the path of least resistance. You might call this the triumph of the wisdom of the crowd. I would suggest that it would be more accurately described as the triumph of the wisdom of the mob. The former sounds benign; the latter, less so.