anger

David Foster Wallace on serious vs. commercial art

art, business, language & literature, on writing / /

From David Wiley’s interview of David Foster Wallace, “Transcript of the David Foster Wallace Interview” (The Minnesota Daily: 27 February 1997):

But Plato and John Stuart Mill both take books to talk about different types of pleasure. In my own personal life, I like really arty stuff a lot of the time. But there’s also times I watch an enormous amount of TV, and I’ve read probably 70 percent of Stephen King’s books. And I’ve read them basically because for a little while I want to forget that my name is David Wallace, you know, and that I have limitations, and that I’m sad that my girlfriend yelled at me. I think serious art is supposed to make us confront things that are difficult in ourselves and in the world. And one of the dangers is if we get conditioned to confront less and less and experience more and more pleasure, the commercial stuff’s gonna win out.

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How right-wing talk radio works

business, history, politics / /

From Dan Shelly’s “Former News Radio Staffer Spills the Beans on How Shock Jocks Inspire Hatred and Anger” (AlterNet: 17 November 2008):

To begin with, talk show hosts such as Charlie Sykes – one of the best in the business – are popular and powerful because they appeal to a segment of the population that feels disenfranchised and even victimized by the media. These people believe the media are predominantly staffed by and consistently reflect the views of social liberals. This view is by now so long-held and deep-rooted, it has evolved into part of virtually every conservative’s DNA.

To succeed, a talk show host must perpetuate the notion that his or her listeners are victims, and the host is the vehicle by which they can become empowered. The host frames virtually every issue in us-versus-them terms. There has to be a bad guy against whom the host will emphatically defend those loyal listeners.

This enemy can be a politician – either a Democratic officeholder or, in rare cases where no Democrat is convenient to blame, it can be a “RINO” (a “Republican In Name Only,” who is deemed not conservative enough). It can be the cold, cruel government bureaucracy. More often than not, however, the enemy is the “mainstream media” – local or national, print or broadcast.

…

This is a common talk show tactic: If you lack compelling arguments in favor of your candidate or point of view, attack the other side. These attacks often rely on two key rhetorical devices, which I call You Know What Would Happen If and The Preemptive Strike.

Using the first strategy, a host will describe something a liberal has said or done that conservatives disagree with, but for which the liberal has not been widely criticized, and then say, “You know what would happen if a conservative had said (or done) that? He (or she) would have been filleted by the ‘liberal media.’ ” This is particularly effective because it’s a two-fer, simultaneously reinforcing the notion that conservatives are victims and that “liberals” are the enemy.

The second strategy, The Preemptive Strike, is used when a host knows that news reflecting poorly on conservative dogma is about to break or become more widespread. When news of the alleged massacre at Haditha first trickled out in the summer of 2006, not even Iraq War chest-thumper Charlie Sykes would defend the U.S. Marines accused of killing innocent civilians in the Iraqi village. So he spent lots of air time criticizing how the “mainstream media” was sure to sensationalize the story in the coming weeks. Charlie would kill the messengers before any message had even been delivered.

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CCTV in your plane’s cabin?

business, law, security, tech in changing society / /

From Michael Reilly’s “In-flight surveillance could foil terrorists in the sky” (New Scientist: 29 May 2008):

CCTV cameras are bringing more and more public places under surveillance – and passenger aircraft could be next.

A prototype European system uses multiple cameras and “Big Brother” software to try and automatically detect terrorists or other dangers caused by passengers.

The European Union’s Security of Aircraft in the Future European Environment (SAFEE) project uses a camera in every passenger’s seat, with six wide-angle cameras to survey the aisles. Software then analyses the footage to detect developing terrorist activity or “air-rage” incidents, by tracking passengers’ facial expressions.

…

“It looks for running in the cabin, standing near the cockpit for long periods of time, and other predetermined indicators that suggest a developing threat,” says James Ferryman of the University of Reading, UK, one of the system’s developers.

Other behaviours could include a person nervously touching their face, or sweating excessively. One such behaviour won’t trigger the system to alert the crew, only certain combinations of them.

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Socioeconomic analysis of MySpace & Facebook

business, education, politics, social software, tech in changing society / /

From danah boyd’s “Viewing American class divisions through Facebook and MySpace” (danah boyd: 24 June 2007):

When MySpace launched in 2003, it was primarily used by 20/30-somethings (just like Friendster before it). The bands began populating the site by early 2004 and throughout 2004, the average age slowly declined. It wasn’t until late 2004 that teens really started appearing en masse on MySpace and 2005 was the year that MySpace became the “in thing” for teens.

Facebook launched in 2004 as a Harvard-only site. It slowly expanded to welcome people with .edu accounts from a variety of different universities. In mid-2005, Facebook opened its doors to high school students, but it wasn’t that easy to get an account because you needed to be invited. As a result, those who were in college tended to invite those high school students that they liked. Facebook was strongly framed as the “cool” thing that college students did.

…

In addition to the college framing, the press coverage of MySpace as dangerous and sketchy alienated “good” kids. Facebook seemed to provide an ideal alternative. Parents weren’t nearly as terrified of Facebook because it seemed “safe” thanks to the network-driven structure.

…

She argues that class divisions in the United States have more to do with lifestyle and social stratification than with income. In other words, all of my anti-capitalist college friends who work in cafes and read Engels are not working class just because they make $14K a year and have no benefits. Class divisions in the United States have more to do with social networks (the real ones, not FB/MS), social capital, cultural capital, and attitudes than income. Not surprisingly, other demographics typically discussed in class terms are also a part of this lifestyle division. Social networks are strongly connected to geography, race, and religion; these are also huge factors in lifestyle divisions and thus “class.”

…

The goodie two shoes, jocks, athletes, or other “good” kids are now going to Facebook. These kids tend to come from families who emphasize education and going to college. They are part of what we’d call hegemonic society. They are primarily white, but not exclusively. They are in honors classes, looking forward to the prom, and live in a world dictated by after school activities.

MySpace is still home for Latino/Hispanic teens, immigrant teens, “burnouts,” “alternative kids,” “art fags,” punks, emos, goths, gangstas, queer kids, and other kids who didn’t play into the dominant high school popularity paradigm. These are kids whose parents didn’t go to college, who are expected to get a job when they finish high school. These are the teens who plan to go into the military immediately after schools. Teens who are really into music or in a band are also on MySpace. MySpace has most of the kids who are socially ostracized at school because they are geeks, freaks, or queers.

In order to demarcate these two groups, let’s call the first group of teens “hegemonic teens” and the second group “subaltern teens.”

…

Most teens who exclusively use Facebook are familiar with and have an opinion about MySpace. These teens are very aware of MySpace and they often have a negative opinion about it. They see it as gaudy, immature, and “so middle school.” They prefer the “clean” look of Facebook, noting that it is more mature and that MySpace is “so lame.” What hegemonic teens call gaudy can also be labeled as “glitzy” or “bling” or “fly” (or what my generation would call “phat”) by subaltern teens. Terms like “bling” come out of hip-hop culture where showy, sparkly, brash visual displays are acceptable and valued. The look and feel of MySpace resonates far better with subaltern communities than it does with the upwardly mobile hegemonic teens. … That “clean” or “modern” look of Facebook is akin to West Elm or Pottery Barn or any poshy Scandinavian design house (that I admit I’m drawn to) while the more flashy look of MySpace resembles the Las Vegas imagery that attracts millions every year. I suspect that lifestyles have aesthetic values and that these are being reproduced on MySpace and Facebook.

I should note here that aesthetics do divide MySpace users. The look and feel that is acceptable amongst average Latino users is quite different from what you see the subculturally-identified outcasts using. Amongst the emo teens, there’s a push for simple black/white/grey backgrounds and simplistic layouts. While I’m using the term “subaltern teens” to lump together non-hegemonic teens, the lifestyle divisions amongst the subalterns are quite visible on MySpace through the aesthetic choices of the backgrounds. The aesthetics issue is also one of the forces that drives some longer-term users away from MySpace.

…

Teens from poorer backgrounds who are on MySpace are less likely to know people who go to universities. They are more likely to know people who are older than them, but most of their older friends, cousins, and co-workers are on MySpace. It’s the cool working class thing and it’s the dominant SNS at community colleges. These teens are more likely to be interested in activities like shows and clubs and they find out about them through MySpace. The subaltern teens who are better identified as “outsiders” in a hegemonic community tend to be very aware of Facebook. Their choice to use MySpace instead of Facebook is a rejection of the hegemonic values (and a lack of desire to hang out with the preps and jocks even online).

Class divisions in military use

A month ago, the military banned MySpace but not Facebook. This was a very interesting move because the division in the military reflects the division in high schools. Soldiers are on MySpace; officers are on Facebook. Facebook is extremely popular in the military, but it’s not the SNS of choice for 18-year old soldiers, a group that is primarily from poorer, less educated communities. They are using MySpace. The officers, many of whom have already received college training, are using Facebook. The military ban appears to replicate the class divisions that exist throughout the military. …

MySpace is the primary way that young soldiers communicate with their peers. When I first started tracking soldiers’ MySpace profiles, I had to take a long deep breath. Many of them were extremely pro-war, pro-guns, anti-Arab, anti-Muslim, pro-killing, and xenophobic as hell. Over the last year, I’ve watched more and more profiles emerge from soldiers who aren’t quite sure what they are doing in Iraq. I don’t have the data to confirm whether or not a significant shift has occurred but it was one of those observations that just made me think. And then the ban happened. I can’t help but wonder if part of the goal is to cut off communication between current soldiers and the group that the military hopes to recruit.

…

Thoughts and meta thoughts

…

People often ask me if I’m worried about teens today. The answer is yes, but it’s not because of social network sites. With the hegemonic teens, I’m very worried about the stress that they’re under, the lack of mobility and healthy opportunities for play and socialization, and the hyper-scheduling and surveillance. I’m worried about their unrealistic expectations for becoming rich and famous, their lack of work ethic after being pampered for so long, and the lack of opportunities that many of them have to even be economically stable let alone better off than their parents. I’m worried about how locking teens indoors coupled with a fast food/junk food advertising machine has resulted in a decrease in health levels across the board which will just get messy as they are increasingly unable to afford health insurance. When it comes to ostracized teens, I’m worried about the reasons why society has ostracized them and how they will react to ongoing criticism from hegemonic peers. I cringe every time I hear of another Columbine, another Virgina Tech, another site of horror when an outcast teen lashes back at the hegemonic values of society.

I worry about the lack of opportunities available to poor teens from uneducated backgrounds. I’m worried about how Wal-Mart Nation has destroyed many of the opportunities for meaningful working class labor as these youth enter the workforce. I’m worried about what a prolonged war will mean for them. I’m worried about how they’ve been told that to succeed, they must be a famous musician or sports player. I’m worried about how gangs provide the only meaningful sense of community that many of these teens will ever know.

Given the state of what I see in all sorts of neighborhoods, I’m amazed at how well teens are coping and I think that technology has a lot to do with that. Teens are using social network sites to build community and connect with their peers. They are creating publics for socialization. And through it, they are showcasing all of the good, bad, and ugly of today’s teen life.

…

In the 70s, Paul Willis analyzed British working class youth and he wrote a book called Learning to Labor: How Working Class Kids Get Working Class Jobs. He argued that working class teens will reject hegemonic values because it’s the only way to continue to be a part of the community that they live in. In other words, if you don’t know that you will succeed if you make a run at jumping class, don’t bother – you’ll lose all of your friends and community in the process. His analysis has such strong resonance in American society today. I just wish I knew how to fix it.

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Gottman on relationships

science / /

From THE MATHEMATICS OF LOVE: A Talk with John Gottman (Edge: 14 April 2004):

So far, his surmise is that “respect and affection are essential to all relationships working and contempt destroys them. It may differ from culture to culture how to communicate respect, and how to communicate affection, and how not to do it, but I think we’ll find that those are universal things”.

…

Another puzzle I’m working on is just what happens when a baby enters a relationship. Our study shows that the majority (67%) of couples have a precipitous drop in relationship happiness in the first 3 years of their first baby’s life. That’s tragic in terms of the climate of inter-parental hostility and depression that the baby grows up in. That affective climate between parents is the real cradle that holds the baby. And for the majority of families that cradle is unsafe for babies.

…

So far I believe we’re going to find that respect and affection are essential to all relationships working and contempt destroys them. It may differ from culture to culture how to communicate respect, and how to communicate affection, and how not to do it, but I think we’ll find that those are universal things.

…

Bob Levenson and I were very surprised when, in 1983, we found that we could actually predict, with over 90 percent accuracy, what was going to happen to a relationship over a three-year period just by examining their physiology and behavior during a conflict discussion, and later just from an interview about how the couple viewed their past. 90% accuracy!

…

That was surprising to us. It seemed that people either started in a mean-spirited way, a critical way, started talking about a disagreement, started talking about a problem as just a symptom of their partner’s inadequate character, which made their partner defensive and escalated the conflict, and people started getting mean and insulting to one another. That predicted the relationship was going to fall apart. 96% of the time the way the conflict discussion started in the first 3 minutes determined how it would go for the rest of the discussion. And four years later it was like no time had passed, their interaction style was almost identical. Also 69% of the time they were talking about the same issues, which we realized then were “perpetual issues” that they would never solve. These were basic personality differences that never went away. She was more extroverted or she was more of an explorer or he was more punctual or frugal.

Some couples were caught by the web of these perpetual issues and made each other miserable, they were “grid locked” like bumper-to-bumper traffic with these issues, while other couples had similar issues but coped with them and had a “dialogue” that even contained laughter and affection. It seemed that relationships last to the extent that you select someone whose annoying personality traits don’t send you into emotional orbit. Once again conventional wisdom was wrong. The big issue wasn’t helping couples resolve their conflicts, but moving them from gridlock to dialogue. And the secret of how to do that turned out to be having each person talk about their dream within the conflict and bringing Viktor Frankl’s existential logotherapy into the marital boxing ring. Once people talked about what they wished for and hoped for in this gridlock conflict and the narrative of why this was so important to them, in 86% of the cases they would move from gridlock to dialogue. Again a new door opened. Not all marital conflicts are the same. You can’t teach people a set of skills and just apply them to every issue. Some issues are deeper, they have more meaning. And then it turned out that the very issues that cause the most pain and alienation can also be the greatest sources of intimacy and connection.

Another surprise: we followed couples for as long as 20 years, and we found that there was another kind of couple that didn’t really show up on the radar; they looked fine, they weren’t mean, they didn’t escalate the conflict — but about 16 to 22 years after the wedding they started divorcing. They were often the pillars of their community. They seemed very calm and in control of their lives, and then suddenly they break up. Everyone is shocked and horrified. But we could look back at our early tapes and see the warning signs we had never seen before. Those people were people who just didn’t have very much positive connection. There wasn’t very much affection — and also especially humor — between them.

…These sorts of emotionally disconnected relationships were another important dimension of failed relationships. We learned through them that the quality of the friendship and intimacy affects the nature of conflict in a very big way.

…

One of the major things we found is that honoring your partner’s dreams is absolutely critical. A lot of times people have incompatible dreams — or they don’t want to honor their partner’s dreams, or they don’t want to yield power, they don’t want to share power. So that explains a lot of times why they don’t really belong together.

Psycho-physiology is an important part of this research. It’s something that Bob Levenson brought to the search initially, and then I got trained in psycho-physiology as well. And the reason we’re interested in what was happening in the body is that there’s an intimate connection between what’s happening to the autonomic nervous system and what happening in the brain, and how well people can take in information — how well they can just process information — for example, just being able to listen to your partner — that is much harder when your heart rate is above the intrinsic rate of the heart, which is around a hundred to a hundred and five beats a minute for most people with a healthy heart.

At that point we know, from Loren Rowling’s work, that people start secreting adrenalin, and then they get into a state of diffuse physiological arousal (or DPA) , so their heart is beating faster, it’s contracting harder, the arteries start getting constricted, blood is drawn away from the periphery into the trunk, the blood supply shuts down to the gut and the kidney, and all kinds of other things are happening — people are sweating, and things are happening in the brain that create a tunnel vision, one in which they perceive everything as a threat and they react as if they have been put in great danger by this conversation.

…

Because men are different. Men have a lot of trouble when they reach a state of vigilance, when they think there’s real danger, they have a lot of trouble calming down. and there’s probably an evolutionary history to that. Because it functioned very well for our hominid ancestors, anthropologists think, for men to stay physiologically aroused and vigilant, in cooperative hunting and protecting the tribe, which was a role that males had very early in our evolutionary history. Whereas women had the opposite sort of role, in terms of survival of the species, those women reproduced more effectively who had the milk-let-down reflex, which only happens when oxytocin is secreted in the brain, it only happens when women — as any woman knows who’s been breast-feeding, you have to be able to calm down and relax. But oxytocin is also the hormone of affiliation. So women have developed this sort of social order, caring for one another, helping one another, and affiliating, that also allows them to really calm down and have the milk let-down reflex. And so — it’s one of nature’s jokes. Women can calm down, men can’t; they stay aroused and vigilant.

…

Physiology becomes really critical in this whole thing. A provocative finding from Alyson Shapiro’s recent dissertation is that if we take a look at how a couple argues when the woman is in the sixth month of pregnancy, we can predict over half the variation in the baby, the three-month-old baby’s vagal tone, which is the ability of the vagus nerve, the major nerve of the parasympathetic branch of the autonomic nervous system, which is responsible for establishing calm and focusing attention. That vagus nerve in the baby is eventually going to be working well if the parents, during pregnancy, are fighting with each other constructively. That takes us into fetal development, a whole new realm of inquiry.

…

You have to study gay and Lesbian couples who are committed to each other as well as heterosexual couples who are committed to each other, and try and match things as much as you can, like how long they’ve been together, and the quality of their relationship. And we’ve done that, and we find that there are two gender differences that really hold up.

One is that if a man presents an issue, to either a man he’s in love with or a woman he’s in love with, the man is angrier presenting the issue. And we find that when a woman receives an issue, either from a woman she loves or a man she loves, she is much more sad than a man would be receiving that same issue. It’s about anger and sadness. Why? Remember, Bowlby taught us that attachment and loss and grief are part of the same system. So women are finely tuned to attaching and connecting and to sadness and loss and grief, while men are attuned to defend, stay vigilant, attack, to anger. My friend Levenson did an acoustic startle study (that’s where you shoot of a blank pistol behind someone’s head when they least expect it). Men had a bigger heart rate reactivity and took longer to recover, which we would expect, but what even more interesting is that when you asked people what they were feeling, women were scared and men were angry.

So that’s probably why those two differences have held up. Physiologically people find over and over again in heterosexual relationships — and this hasn’t been studied yet in gay and Lesbian relationships — that men have a lower flash point for increasing heart-rate arousal, and it takes them longer to recover. And not only that, but when men are trying to recover, and calm down, they can’t do it very well because they keep naturally rehearsing thoughts of righteous indignation and feeling like an innocent victim. They maintain their own vigilance and arousal with these thoughts, mostly of getting even, whereas women really can distract themselves and calm down physiologically from being angered or being upset about something. If women could affiliate and secrete oxytocin when they felt afraid, they’s even calm down faster, probably.

Gottman on relationships Read More »

Real-life superheroes

weird / /

From John Harlow’s “Amateur crimefighters are surging in the US” (The Times: 28 December 2008):

There are, according to the recently launched World Superhero Registry, more than 200 men and a few women who are willing to dress up as comic book heroes and patrol the urban streets in search of, if not super-villains, then pickpockets and bullies.

They may look wacky, but the superhero community was born in the embers of the 9/11 terrorist attacks when ordinary people wanted to do something short of enlisting. They were boosted by a glut of Hollywood superhero movies.

In recent weeks, prompted by heady buzz words such as “active citizenry” during the Barack Obama campaign, the pace of enrolment has speeded up. Up to 20 new “Reals”, as they call themselves, have materialised in the past month.

The Real rules are simple. They must stand for unambiguous and unsponsored good. They must create their own Spandex and rubber costumes without infringing Marvel or DC Comics copyrights, but match them with exotic names – Green Scorpion in Arizona, Terrifica in New York, Mr Xtreme in San Diego and Mr Silent in Indianapolis.

They must shun guns or knives to avoid being arrested as vigilantes, even if their nemeses may be armed. Their best weapon is not muscle but the internet – an essential tool in their war on crime is a homepage stating the message of doom for super-villains.

…

[Citizen] Prime patrols some of the most dangerous streets in Phoenix but, like most Reals, is reluctant to speak about the villains he has dispatched with a blow from his martial arts-honed forearm. He does admit helping a motorist change a flat tyre.

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Examples of tweaking old technologies to add social aspects

history, social software, tech in changing society, technology / /

From Clay Shirky’s “Group as User: Flaming and the Design of Social Software” (Clay Shirky’s Writings About the Internet: 5 November 2004):

This possibility of adding novel social components to old tools presents an enormous opportunity. To take the most famous example, the Slashdot moderation system puts the ability to rate comments into the hands of the users themselves. The designers took the traditional bulletin board format — threaded posts, sorted by time — and added a quality filter. And instead of assuming that all users are alike, the Slashdot designers created a karma system, to allow them to discriminate in favor of users likely to rate comments in ways that would benefit the community. And, to police that system, they created a meta-moderation system, to solve the ‘Who will guard the guardians’ problem. …

Likewise, Craigslist took the mailing list, and added a handful of simple features with profound social effects. First, all of Craigslist is an enclosure, owned by Craig … Because he has a business incentive to make his list work, he and his staff remove posts if enough readers flag them as inappropriate. …

And, on the positive side, the addition of a “Nominate for ‘Best of Craigslist'” button in every email creates a social incentive for users to post amusing or engaging material. … The only reason you would nominate a post for ‘Best of’ is if you wanted other users to see it — if you were acting in a group context, in other words. …

Jonah Brucker-Cohen’s Bumplist stands out as an experiment in experimenting the social aspect of mailing lists. Bumplist, whose motto is “an email community for the determined”, is a mailing list for 6 people, which anyone can join. When the 7th user joins, the first is bumped and, if they want to be back on, must re-join, bumping the second user, ad infinitum. … However, it is a vivid illustration of the ways simple changes to well-understood software can produce radically different social effects.

You could easily imagine many such experiments. What would it take, for example, to design a mailing list that was flame-retardant? Once you stop regarding all users as isolated actors, a number of possibilities appear. You could institute induced lag, where, once a user contributed 5 posts in the space of an hour, a cumulative 10 minute delay would be added to each subsequent post. Every post would be delivered eventually, but it would retard the rapid-reply nature of flame wars, introducing a cooling off period for the most vociferous participants.

You could institute a kind of thread jail, where every post would include a ‘Worst of’ button, in the manner of Craigslist. Interminable, pointless threads (e.g. Which Operating System Is Objectively Best?) could be sent to thread jail if enough users voted them down. (Though users could obviously change subject headers and evade this restriction, the surprise, first noted by Julian Dibbell, is how often users respect negative communal judgment, even when they don’t respect the negative judgment of individuals. [ See Rape in Cyberspace — search for “aggressively antisocial vibes.”])

You could institute a ‘Get a room!’ feature, where any conversation that involved two users ping-ponging six or more posts (substitute other numbers to taste) would be automatically re-directed to a sub-list, limited to that pair. The material could still be archived, and so accessible to interested lurkers, but the conversation would continue without the attraction of an audience.

You could imagine a similar exercise, working on signal/noise ratios generally, and keying off the fact that there is always a most active poster on mailing lists, who posts much more often than even the second most active, and much much more often than the median poster. Oddly, the most active poster is often not even aware that they occupy this position (seeing ourselves as others see us is difficult in mediated spaces as well,) but making them aware of it often causes them to self-moderate. You can imagine flagging all posts by the most active poster, whoever that happened to be, or throttling the maximum number of posts by any user to some multiple of average posting tempo.

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Clay Shirky on flaming & how to combat it

history, social software, tech in changing society / /

From Clay Shirky’s “Group as User: Flaming and the Design of Social Software” (Clay Shirky’s Writings About the Internet: 5 November 2004):

Learning From Flame Wars

Mailing lists were the first widely available piece of social software. … Mailing lists were also the first widely analyzed virtual communities. …

Flame wars are not surprising; they are one of the most reliable features of mailing list practice. If you assume a piece of software is for what it does, rather than what its designer’s stated goals were, then mailing list software is, among other things, a tool for creating and sustaining heated argument. …

… although the environment in which a mailing list runs is computers, the environment in which a flame war runs is people. …

The user’s mental model of a word processor is of limited importance — if a word processor supports multiple columns, users can create multiple columns; if not, then not. The users’ mental model of social software, on the other hand, matters enormously. For example, ‘personal home pages’ and weblogs are very similar technically — both involve local editing and global hosting. The difference between them was mainly in the user’s conception of the activity. …

… The cumulative effect is to make maximizing individual flexibility a priority, even when that may produce conflict with the group goals.

Netiquette and Kill Files

The first general response to flaming was netiquette. Netiquette was a proposed set of behaviors that assumed that flaming was caused by (who else?) individual users. If you could explain to each user what was wrong with flaming, all users would stop.

This mostly didn’t work. The problem was simple — the people who didn’t know netiquette needed it most. They were also the people least likely to care about the opinion of others …

… Addressing the flamer directly works not because he realizes the error of his ways, but because it deprives him of an audience. Flaming is not just personal expression, it is a kind of performance, brought on in a social context.

… People behave differently in groups, and while momentarily engaging them one-on-one can have a calming effect, that is a change in social context, rather than some kind of personal conversion. …

Another standard answer to flaming has been the kill file, sometimes called a bozo filter, which is a list of posters whose comments you want filtered by the software before you see them. …

… And although people have continually observed (for thirty years now) that “if everyone just ignores user X, he will go away,” the logic of collective action makes that outcome almost impossible to orchestrate — it only takes a couple of people rising to bait to trigger a flame war, and the larger the group, the more difficult it is to enforce the discipline required of all members.

The Tragedy of the Conversational Commons

Briefly stated, the tragedy of the commons occurs when a group holds a resource, but each of the individual members has an incentive to overuse it. …

In the case of mailing lists (and, again, other shared conversational spaces), the commonly held resource is communal attention. The group as a whole has an incentive to keep the signal-to-noise ratio high and the conversation informative, even when contentious. Individual users, though, have an incentive to maximize expression of their point of view, as well as maximizing the amount of communal attention they receive. It is a deep curiosity of the human condition that people often find negative attention more satisfying than inattention, and the larger the group, the likelier someone is to act out to get that sort of attention.

However, proposed responses to flaming have consistently steered away from group-oriented solutions and towards personal ones. …

Weblog and Wiki Responses

… Weblogs are relatively flame-free because they provide little communal space. In economic parlance, weblogs solve the tragedy of the commons through enclosure, the subdividing and privatizing of common space. …

Like weblogs, wikis also avoid the tragedy of the commons, but they do so by going to the other extreme. Instead of everything being owned, nothing is. Whereas a mailing list has individual and inviolable posts but communal conversational space, in wikis, even the writing is communal. … it is actually easier to restore damage than cause it. …

Weblogs and wikis are proof that you can have broadly open discourse without suffering from hijacking by flamers, by creating a social structure that encourages or deflects certain behaviors.

Clay Shirky on flaming & how to combat it Read More »

The real purposes of the American school

business, education, history, politics / /

From John Taylor Gatto’s “Against School” (Harper’s Magazine: September 2003):

Mass schooling of a compulsory nature really got its teeth into the United States between 1905 and 1915, though it was conceived of much earlier and pushed for throughout most of the nineteenth century. The reason given for this enormous upheaval of family life and cultural traditions was, roughly speaking, threefold:

1) To make good people.
2) To make good citizens.
3) To make each person his or her personal best.

These goals are still trotted out today on a regular basis, and most of us accept them in one form or another as a decent definition of public education’s mission, however short schools actually fall in achieving them. But we are dead wrong. Compounding our error is the fact that the national literature holds numerous and surprisingly consistent statements of compulsory schooling’s true purpose. We have, for example, the great H. L. Mencken, who wrote in The American Mercury for April 1924 that the aim of public education is not

to fill the young of the species with knowledge and awaken their intelligence. . . . Nothing could be further from the truth. The aim.. . is simply to reduce as many individuals as possible to the same safe level, to breed and train a standardized citizenry, to put down dissent and originality. That is its aim in the United States . . . and that is its aim everywhere else. …

[Alexander Inglis, author of the 1918 book, Principles of Secondary Education,], for whom a lecture in education at Harvard is named, makes it perfectly clear that compulsory schooling on this continent was intended to be just what it had been for Prussia in the 1820s: a fifth column into the burgeoning democratic movement that threatened to give the peasants and the proletarians a voice at the bargaining table. Modern, industrialized, compulsory schooling was to make a sort of surgical incision into the prospective unity of these underclasses. Divide children by subject, by age-grading, by constant rankings on tests, and by many other more subtle means, and it was unlikely that the ignorant mass of mankind, separated in childhood, would ever reintegrate into a dangerous whole.

Inglis breaks down the purpose – the actual purpose – of modem schooling into six basic functions, any one of which is enough to curl the hair of those innocent enough to believe the three traditional goals listed earlier:

1) The adjustive or adaptive function. Schools are to establish fixed habits of reaction to authority. This, of course, precludes critical judgment completely. It also pretty much destroys the idea that useful or interesting material should be taught, because you can’t test for reflexive obedience until you know whether you can make kids learn, and do, foolish and boring things.

2) The integrating function. This might well be called “the conformity function,” because its intention is to make children as alike as possible. People who conform are predictable, and this is of great use to those who wish to harness and manipulate a large labor force.

3) The diagnostic and directive function. School is meant to determine each student’s proper social role. This is done by logging evidence mathematically and anecdotally on cumulative records. As in “your permanent record.” Yes, you do have one.

4) The differentiating function. Once their social role has been “diagnosed,” children are to be sorted by role and trained only so far as their destination in the social machine merits – and not one step further. So much for making kids their personal best.

5) The selective function. This refers not to human choice at all but to Darwin’s theory of natural selection as applied to what he called “the favored races.” In short, the idea is to help things along by consciously attempting to improve the breeding stock. Schools are meant to tag the unfit – with poor grades, remedial placement, and other punishments – clearly enough that their peers will accept them as inferior and effectively bar them from the reproductive sweepstakes. That’s what all those little humiliations from first grade onward were intended to do: wash the dirt down the drain.

6) The propaedeutic function. The societal system implied by these rules will require an elite group of caretakers. To that end, a small fraction of the kids will quietly be taught how to manage this continuing project, how to watch over and control a population deliberately dumbed down and declawed in order that government might proceed unchallenged and corporations might never want for obedient labor. …

Class may frame the proposition, as when Woodrow Wilson, then president of Princeton University, said the following to the New York City School Teachers Association in 1909: “We want one class of persons to have a liberal education, and we want another class of persons, a very much larger class, of necessity, in every society, to forgo the privileges of a liberal education and fit themselves to perform specific difficult manual tasks.” …

Now, you needn’t have studied marketing to know that there are two groups of people who can always be convinced to consume more than they need to: addicts and children. School has done a pretty good job of turning our children into addicts, but it has done a spectacular job of turning our children into children. Again, this is no accident. Theorists from Plato to Rousseau to our own Dr. Inglis knew that if children could be cloistered with other children, stripped of responsibility and independence, encouraged to develop only the trivializing emotions of greed, envy, jealousy, and fear, they would grow older but never truly grow up. …

Now for the good news. Once you understand the logic behind modern schooling, its tricks and traps are fairly easy to avoid. School trains children to be employees and consumers; teach your own to be leaders and adventurers. School trains children to obey reflexively; teach your own to think critically and independently. Well-schooled kids have a low threshold for boredom; help your own to develop an inner life so that they’ll never be bored. Urge them to take on the serious material, the grown-up material, in history, literature, philosophy, music, art, economics, theology – all the stuff schoolteachers know well enough to avoid. Challenge your kids with plenty of solitude so that they can learn to enjoy their own company, to conduct inner dialogues. Well-schooled people are conditioned to dread being alone, and they seek constant companionship through the TV, the computer, the cell phone, and through shallow friendships quickly acquired and quickly abandoned. Your children should have a more meaningful life, and they can.

First, though, we must wake up to what our schools really are: laboratories of experimentation on young minds, drill centers for the habits and attitudes that corporate society demands. Mandatory education serves children only incidentally; its real purpose is to turn them into servants. Don’t let your own have their childhoods extended, not even for a day. If David Farragut could take command of a captured British warship as a preteen, if Thomas Edison could publish a broadsheet at the age of twelve, if Ben Franklin could apprentice himself to a printer at the same age (then put himself through a course of study that would choke a Yale senior today), there’s no telling what your own kids could do. After a long life, and thirty years in the public school trenches, I’ve concluded that genius is as common as dirt. We suppress our genius only because we haven’t yet figured out how to manage a population of educated men and women. The solution, I think, is simple and glorious. Let them manage themselves.

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The botnet hunters

security, writing ideas / /

From The Washington Post‘s “Bringing Botnets Out of the Shadows“:

Nicholas Albright’s first foray into some of the darkest alleys of the Internet came in November 2004, shortly after his father committed suicide. About a month following his father’s death, Albright discovered that online criminals had broken into his dad’s personal computer and programmed it to serve as part of a worldwide, distributed network for storing pirated software and movies. …

From that day forward, Albright poured all of his free time and pent-up anger over his father’s death into assembling “Shadowserver,” a group of individuals dedicated to battling large, remote-controlled herds of hacked personal PCs, also known as “botnets.” …

Each “bot” is a computer on which the controlling hacker has installed specialized software that allows him to commandeer many of its functions. Hackers use bots to further their online schemes or as collection points for users’ personal and financial information.

“I take my [handheld computer] everywhere so I can keep tabs on the botnets when I’m not at home,” Albright said …

On a Sunday afternoon in late February, Albright was lurking in an online channel that a bot herder uses to control a network of more than 1,400 hacked computers running Microsoft Windows software. The hacker controlling this botnet was seeding infected machines with “keyloggers,” …

Albright had already intercepted and dissected a copy of the computer worm that the attacker uses to seize control of computers — an operation that yielded the user name and password the hacker uses to run the control channel. By pretending to be just another freshly hacked bot reporting for duty, Albright passively monitors what the hackers are doing with their botnets and collects information that an Internet service provider would need to get the channel shut down.

Albright spied one infected PC reporting data about the online activities of its oblivious owner — from the detailed information flowing across the wire, it was clear that one of the infected computers belongs to a physician in Michigan.

“The botnet is running a keylogger, and I see patient data,” Albright said. …

“Anything you submit to law enforcement may help later if an investigation occurs,” he said. “Chances are, though, it will just be filed away in a database.”

Botnets are the workhorses of most online criminal enterprises today, allowing hackers to ply their trade anonymously — sending spam, sowing infected PCs with adware from companies that pay for each installation, or hosting fraudulent e-commerce and banking Web sites. …

… in the 13-month period ending in January, more than 13 million PCs around the world were infected with malicious code that turned them into bots.

… Shadowserver locates bot networks by deploying a series of “honeynets” — sensors that mimic computers with known security flaws — in an effort to lure attackers, allowing the group to capture samples of new bot programs. …

Shadowserver submits any new or undetected specimens to the major anti-virus companies. Andrews said he is constantly surprised by the sheer number of bot programs that do not get flagged as malicious by any of the programs. …

In Andrews’s experience, by far the most common reason criminals create botnets these days — other than perhaps to sell or rent them to other criminals — is to install online ad-serving software that earns the attacker a few pennies per install. …

Even after the Shadowserver crew has convinced an ISP to shut down a botmaster’s command-and-control channel, most of the bots will remain infected. Like lost sheep without a shepherd, the drones will continually try to reconnect to the hacker’s control server, unaware that it no longer exists. …

“Bot hunting can really take over your personal life, because to do this right you really have to stay on top of it — it can’t just be something you do on the weekends,” he said. “I guess it takes a special type of person to be able to sustain botnet hunting. … I don’t know anyone who pays people to do this kind of work.” …

Albright said that while federal law enforcement has recently made concerted efforts to reach out to groups like Shadowserver in hopes of building a more effective partnership, they don’t have the bodies, the technology, or the legal leeway to act directly on the information the groups provide. …

“Sadly, without more law enforcement support this will remain a chase-your-tail type game, because we won’t ever really shut these networks down until the bot master goes to jail, and his drones are cleaned.”

The botnet hunters Read More »