tech in changing society

DRM fails utterly

business, law, tech in changing society / /

From John Siracusa’s “The once and future e-book: on reading in the digital age” (Ars Technica: 1 February 2009):

Nuances aside, the big picture remains the same: DRM for digital media distribution to consumers is a mathematically, technologically, and intellectually bankrupt exercise. It fails utterly to deliver its intended benefit: the prevention of piracy. Its disadvantages, however, are provided in full force: limiting what consumers can legally do with content they have legitimately purchased, under threat of civil penalties or criminal prosecution.

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Why everyone wants a computer: socializing

business, history, social software, tech in changing society / /

From Paul Graham’s “Why TV Lost” (Paul Graham: March 2009):

The somewhat more surprising force was one specific type of innovation: social applications. The average teenage kid has a pretty much infinite capacity for talking to their friends. But they can’t physically be with them all the time. When I was in high school the solution was the telephone. Now it’s social networks, multiplayer games, and various messaging applications. The way you reach them all is through a computer. Which means every teenage kid (a) wants a computer with an Internet connection, (b) has an incentive to figure out how to use it, and (c) spends countless hours in front of it.

This was the most powerful force of all. This was what made everyone want computers. Nerds got computers because they liked them. Then gamers got them to play games on. But it was connecting to other people that got everyone else: that’s what made even grandmas and 14 year old girls want computers.

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The future of TV is the Internet

business, social software, tech in changing society / /

From Paul Graham’s “Why TV Lost” (Paul Graham: March 2009):

About twenty years ago people noticed computers and TV were on a collision course and started to speculate about what they’d produce when they converged. We now know the answer: computers. It’s clear now that even by using the word “convergence” we were giving TV too much credit. This won’t be convergence so much as replacement. People may still watch things they call “TV shows,” but they’ll watch them mostly on computers.

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Whether [TV networks] like it or not, big changes are coming, because the Internet dissolves the two cornerstones of broadcast media: synchronicity and locality. On the Internet, you don’t have to send everyone the same signal, and you don’t have to send it to them from a local source. People will watch what they want when they want it, and group themselves according to whatever shared interest they feel most strongly. Maybe their strongest shared interest will be their physical location, but I’m guessing not. Which means local TV is probably dead. It was an artifact of limitations imposed by old technology.

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Facebook & the Dunbar number

science, social software, tech in changing society, technology / /

From The Economist‘s “Primates on Facebook” (26 February 2009):

Robin Dunbar, an anthropologist who now works at Oxford University, concluded that the cognitive power of the brain limits the size of the social network that an individual of any given species can develop. Extrapolating from the brain sizes and social networks of apes, Dr Dunbar suggested that the size of the human brain allows stable networks of about 148. Rounded to 150, this has become famous as “the Dunbar number”.

Many institutions, from neolithic villages to the maniples of the Roman army, seem to be organised around the Dunbar number. Because everybody knows everybody else, such groups can run with a minimum of bureaucracy. But that does not prove Dr Dunbar’s hypothesis is correct, and other anthropologists, such as Russell Bernard and Peter Killworth, have come up with estimates of almost double the Dunbar number for the upper limit of human groups. Moreover, sociologists also distinguish between a person’s wider network, as described by the Dunbar number or something similar, and his social “core”. Peter Marsden, of Harvard University, found that Americans, even if they socialise a lot, tend to have only a handful of individuals with whom they “can discuss important matters”. A subsequent study found, to widespread concern, that this number is on a downward trend.

The rise of online social networks, with their troves of data, might shed some light on these matters. So The Economist asked Cameron Marlow, the “in-house sociologist” at Facebook, to crunch some numbers. Dr Marlow found that the average number of “friends” in a Facebook network is 120, consistent with Dr Dunbar’s hypothesis, and that women tend to have somewhat more than men. But the range is large, and some people have networks numbering more than 500, so the hypothesis cannot yet be regarded as proven.

What also struck Dr Marlow, however, was that the number of people on an individual’s friend list with whom he (or she) frequently interacts is remarkably small and stable. The more “active” or intimate the interaction, the smaller and more stable the group.

Thus an average man—one with 120 friends—generally responds to the postings of only seven of those friends by leaving comments on the posting individual’s photos, status messages or “wall”. An average woman is slightly more sociable, responding to ten. When it comes to two-way communication such as e-mails or chats, the average man interacts with only four people and the average woman with six. Among those Facebook users with 500 friends, these numbers are somewhat higher, but not hugely so. Men leave comments for 17 friends, women for 26. Men communicate with ten, women with 16.

What mainly goes up, therefore, is not the core network but the number of casual contacts that people track more passively. …

Put differently, people who are members of online social networks are not so much “networking” as they are “broadcasting their lives to an outer tier of acquaintances who aren’t necessarily inside the Dunbar circle,” says Lee Rainie, the director of the Pew Internet & American Life Project, a polling organisation.

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New Zealand’s new copyright law

business, law, politics, tech in changing society, technology / /

From Mark Gibbs’ “New Zealand gets insane copyright law” (Network World: 20 February 2009):

A law was recently passed in New Zealand that has created what many consider to be the world’s harshest copyright enforcement law. This insanity, found in Sections 92A and C of New Zealand’s Copyright Amendment Act 2008 establishes – and I am not making this up – a guilt upon accusation principle!

Yep, you read that right. This means that anyone accused of “copyright infringement” will get his Internet connection cut off; and treated as guilty until proven innocent.

And if that weren’t enough, this crazy legislation defines anyone providing Internet access as an ISP and makes them responsible for monitoring and cutting off Internet access for anyone who uses their services and is accused of copyright violations. Thus libraries, schools, coffee shops, cafes – anyone offering any kind of Internet access – will be considered ISPs and become responsible and potentially liable.

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Should states track cars with GPS?

business, law, politics, security, tech in changing society / /

From Glen Johnson’s “Massachusetts may consider a mileage charge” (AP: 17 February 2009):

A tentative plan to overhaul Massachusetts’ transportation system by using GPS chips to charge motorists a quarter-cent for every mile behind the wheel has angered some drivers.

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But a “Vehicle Miles Traveled” program like the one the governor may unveil this week has already been tested — with positive results — in Oregon.

Governors in Idaho and Rhode Island, as well as the federal government, also are talking about such programs. And in North Carolina, a panel suggested in December the state start charging motorists a quarter-cent for every mile as a substitute for the gas tax.

“The Big Brother issue was identified during the first meeting of the task force that developed our program,” said Jim Whitty, who oversees innovation projects for the Oregon Department of Transportation. “Everything we did from that point forward, even though we used electronics, was to eliminate those concerns.”

A draft overhaul transport plan prepared for Gov. Deval Patrick says implementing a Vehicle Miles Traveled system to replace the gas tax makes sense. “A user-based system, collected electronically, is a fair way to pay for our transportation needs in the future,” it says.

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The idea behind the program is simple: As cars become more fuel efficient or powered by electricity, gas tax revenues decline. Yet the cost of building and maintaining roads and bridges is increasing. A state could cover that gap by charging drivers precisely for the mileage their vehicles put on public roads.

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In Oregon, the state paid volunteers who let the transportation department install GPS receivers in 300 vehicles. The device did not transmit a signal — which would allow real-time tracking of a driver’s movements — but instead passively received satellite pings telling the receiver where it was in terms of latitude and longitude coordinates.

The state used those coordinates to determine when the vehicle was driving both within Oregon and outside the state. And it measured the respective distances through a connection with the vehicle’s odometer.

When a driver pulled into a predetermined service station, the pump linked electronically with the receiver, downloaded the number of miles driven in Oregon and then charged the driver a fee based on the distance. The gas tax they would have paid was reduced by the amount of the user fee. Drivers continued to be charged gas tax for miles driven outside Oregon.

Under such systems, one of which is already used in London, drivers are charged more for entering a crowded area during rush hour than off-peak periods.

Should states track cars with GPS? Read More »

Chemically remove bad memories

education, politics, science, tech in changing society, technology / /

From Nicholas Carr’s “Remembering to forget” (Rough Type: 22 October 2008):

Slowly but surely, scientists are getting closer to developing a drug that will allow people to eliminate unpleasant memories. The new issue of Neuron features a report from a group of Chinese scientists who were able to use a chemical – the protein alpha-CaM kinase II – to successfully erase memories from the minds of mice. The memory losses, report the authors, are “not caused by disrupting the retrieval access to the stored information but are, rather, due to the active erasure of the stored memories.” The erasure, moreover, “is highly restricted to the memory being retrieved while leaving other memories intact. Therefore, our study reveals a molecular genetic paradigm through which a given memory, such as new or old fear memory, can be rapidly and specifically erased in a controlled and inducible manner in the brain.”

…

One can think of a whole range of applications, from the therapeutic to the cosmetic to the political.

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Conficker creating a new gargantuan botneth

business, law, security, tech in changing society, technology / /

From Asavin Wattanajantra’s “Windows worm could create the ‘world’s biggest botnet’” (IT PRO: 19 January 2009):

The Downadup or “Conficker” worm has increased to over nine million infections over the weekend – increasing from 2.4 million in a four-day period, according to F-Secure.

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The worm has password cracking capabilities, which is often successful because company passwords sometimes match a predefined password list that the worm carries.

Corporate networks around the world have already been infected by the network worm, which is particularly hard to eradicate as it is able to evolve – making use of a long list of websites – by downloading another version of itself.

Rik Ferguson, solution architect at Trend Micro, told IT PRO that the worm was very difficult to block for security companies as they had to make sure that they blocked every single one of the hundreds of domains that it could download from.

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Ferguson said that the worm was creating a staggering amount of infections, even if just the most conservative infection estimates are taken into account. He said: “What’s particularly interesting about this worm is that it is the first hybrid with old school worm infection capabilities and command and control infrastructure.”

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How easy it is to clone “unbreakable” RFID passports

law, politics, security, tech in changing society / /

From Steve Boggan’s “‘Fakeproof’ e-passport is cloned in minutes” (The Times: 6 August 2008):

New microchipped passports designed to be foolproof against identity theft can be cloned and manipulated in minutes and accepted as genuine by the computer software recommended for use at international airports.

Tests for The Times exposed security flaws in the microchips introduced to protect against terrorism and organised crime. The flaws also undermine claims that 3,000 blank passports stolen last week were worthless because they could not be forged.

In the tests, a computer researcher cloned the chips on two British passports and implanted digital images of Osama bin Laden and a suicide bomber. The altered chips were then passed as genuine by passport reader software used by the UN agency that sets standards for e-passports.

The Home Office has always argued that faked chips would be spotted at border checkpoints because they would not match key codes when checked against an international data-base. But only ten of the forty-five countries with e-passports have signed up to the Public Key Directory (PKD) code system, and only five are using it. Britain is a member but will not use the directory before next year. Even then, the system will be fully secure only if every e-passport country has joined.

Some of the 45 countries, including Britain, swap codes manually, but criminals could use fake e-passports from countries that do not share key codes, which would then go undetected at passport control.

The tests suggest that if the microchips are vulnerable to cloning then bogus biometrics could be inserted in fake or blank passports.

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Using his own software, a publicly available programming code, a £40 card reader and two £10 RFID chips, Mr van Beek took less than an hour to clone and manipulate two passport chips to a level at which they were ready to be planted inside fake or stolen paper passports.

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The tests also raise serious questions about the Government’s £4 billion identity card scheme, which relies on the same biometric technology. ID cards are expected to contain similar microchips that will store up to 50 pieces of personal and biometric information about their holders. …

The ability to clone chips leaves travellers vulnerable to identity theft when they surrender their passports at hotels or car rental companies. Criminals in the back office could read the chips and clone them. The original passport holder’s name and date of birth could be left on the fake chip, with the picture, fingerprints and other biometric data of a criminal client added. The criminal could then travel the world using the stolen identity and the original passport holder would be none the wiser.

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What happens to IP when it’s easy to copy anything?

art, business, history, law, politics, tech in changing society, technology / /

From Bruce Sterling’s “2009 Will Be a Year of Panic” (Seed: 29 January 2009):

Let’s consider seven other massive reservoirs of potential popular dread. Any one of these could erupt, shattering the fragile social compact we maintain with one another in order to believe things contrary to fact.

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2. Intellectual property. More specifically, the fiat declaration that properties that are easy to reproduce shouldn’t be reproduced.

Declaring that “information wants to be free” is an ideological stance. A real-world situation where information can’t be anything but free, where digital information cannot be monetized, is bizarre and deeply scary. No banker or economist anywhere has the ghost of clue what to do under such conditions.

Intellectual property made sense and used to work rather well when conditions of production favored it. Now they don’t. If it’s simple to copy just one single movie, some gray area of fair use can be tolerated. If it becomes easy to copy a million movies with one single button-push, this vast economic superstructure is reduced to rags. Our belief in this kind of “property” becomes absurd.

To imagine that real estate is worthless is strange, though we’ve somehow managed to do that. But our society is also built on the supposed monetary worth of unreal estate. In fact, the planet’s most advanced economies are optimized to create pretty much nothing else. The ultimate global consequences of this situation’s abject failure would rank with the collapse of Communism.

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CCTV in your plane’s cabin?

business, law, security, tech in changing society / /

From Michael Reilly’s “In-flight surveillance could foil terrorists in the sky” (New Scientist: 29 May 2008):

CCTV cameras are bringing more and more public places under surveillance – and passenger aircraft could be next.

A prototype European system uses multiple cameras and “Big Brother” software to try and automatically detect terrorists or other dangers caused by passengers.

The European Union’s Security of Aircraft in the Future European Environment (SAFEE) project uses a camera in every passenger’s seat, with six wide-angle cameras to survey the aisles. Software then analyses the footage to detect developing terrorist activity or “air-rage” incidents, by tracking passengers’ facial expressions.

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“It looks for running in the cabin, standing near the cockpit for long periods of time, and other predetermined indicators that suggest a developing threat,” says James Ferryman of the University of Reading, UK, one of the system’s developers.

Other behaviours could include a person nervously touching their face, or sweating excessively. One such behaviour won’t trigger the system to alert the crew, only certain combinations of them.

CCTV in your plane’s cabin? Read More »

Give CLEAR your info, watch CLEAR lose your info

business, law, politics, security, tech in changing society, technology / /

From “Missing SFO Laptop With Sensitive Data Found” (CBS5: 5 August 2008):

The company that runs a fast-pass security prescreening program at San Francisco International Airport said Tuesday that it found a laptop containing the personal information of 33,000 people more than a week after it apparently went missing.

The Transportation Security Administration announced late Monday that it had suspended new enrollments to the program, known as Clear, after the unencrypted computer was reported stolen at SFO.

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The laptop was found Tuesday morning in the same company office where it supposedly had gone missing on July 26, said spokeswoman Allison Beer.

“It was not in an obvious location,” said Beer, who said an investigation was under way to determine whether the computer was actually stolen or had just been misplaced.

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The laptop contained personal information on applicants to the program, including names, address and birth dates, and in some cases driver’s license, passport or green card numbers, the company said.

The laptop did not contain Social Security numbers, credit card numbers or fingerprint or iris images used to verify identities at the checkpoints, Beer said.

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In a statement, the company said the information on the laptop, which was originally reported stolen from its locked office, “is secured by two levels of password protection.” Beer called the fact that the personal information itself was not encrypted “a mistake” that the company would fix.

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Socioeconomic analysis of MySpace & Facebook

business, education, politics, social software, tech in changing society / /

From danah boyd’s “Viewing American class divisions through Facebook and MySpace” (danah boyd: 24 June 2007):

When MySpace launched in 2003, it was primarily used by 20/30-somethings (just like Friendster before it). The bands began populating the site by early 2004 and throughout 2004, the average age slowly declined. It wasn’t until late 2004 that teens really started appearing en masse on MySpace and 2005 was the year that MySpace became the “in thing” for teens.

Facebook launched in 2004 as a Harvard-only site. It slowly expanded to welcome people with .edu accounts from a variety of different universities. In mid-2005, Facebook opened its doors to high school students, but it wasn’t that easy to get an account because you needed to be invited. As a result, those who were in college tended to invite those high school students that they liked. Facebook was strongly framed as the “cool” thing that college students did.

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In addition to the college framing, the press coverage of MySpace as dangerous and sketchy alienated “good” kids. Facebook seemed to provide an ideal alternative. Parents weren’t nearly as terrified of Facebook because it seemed “safe” thanks to the network-driven structure.

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She argues that class divisions in the United States have more to do with lifestyle and social stratification than with income. In other words, all of my anti-capitalist college friends who work in cafes and read Engels are not working class just because they make $14K a year and have no benefits. Class divisions in the United States have more to do with social networks (the real ones, not FB/MS), social capital, cultural capital, and attitudes than income. Not surprisingly, other demographics typically discussed in class terms are also a part of this lifestyle division. Social networks are strongly connected to geography, race, and religion; these are also huge factors in lifestyle divisions and thus “class.”

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The goodie two shoes, jocks, athletes, or other “good” kids are now going to Facebook. These kids tend to come from families who emphasize education and going to college. They are part of what we’d call hegemonic society. They are primarily white, but not exclusively. They are in honors classes, looking forward to the prom, and live in a world dictated by after school activities.

MySpace is still home for Latino/Hispanic teens, immigrant teens, “burnouts,” “alternative kids,” “art fags,” punks, emos, goths, gangstas, queer kids, and other kids who didn’t play into the dominant high school popularity paradigm. These are kids whose parents didn’t go to college, who are expected to get a job when they finish high school. These are the teens who plan to go into the military immediately after schools. Teens who are really into music or in a band are also on MySpace. MySpace has most of the kids who are socially ostracized at school because they are geeks, freaks, or queers.

In order to demarcate these two groups, let’s call the first group of teens “hegemonic teens” and the second group “subaltern teens.”

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Most teens who exclusively use Facebook are familiar with and have an opinion about MySpace. These teens are very aware of MySpace and they often have a negative opinion about it. They see it as gaudy, immature, and “so middle school.” They prefer the “clean” look of Facebook, noting that it is more mature and that MySpace is “so lame.” What hegemonic teens call gaudy can also be labeled as “glitzy” or “bling” or “fly” (or what my generation would call “phat”) by subaltern teens. Terms like “bling” come out of hip-hop culture where showy, sparkly, brash visual displays are acceptable and valued. The look and feel of MySpace resonates far better with subaltern communities than it does with the upwardly mobile hegemonic teens. … That “clean” or “modern” look of Facebook is akin to West Elm or Pottery Barn or any poshy Scandinavian design house (that I admit I’m drawn to) while the more flashy look of MySpace resembles the Las Vegas imagery that attracts millions every year. I suspect that lifestyles have aesthetic values and that these are being reproduced on MySpace and Facebook.

I should note here that aesthetics do divide MySpace users. The look and feel that is acceptable amongst average Latino users is quite different from what you see the subculturally-identified outcasts using. Amongst the emo teens, there’s a push for simple black/white/grey backgrounds and simplistic layouts. While I’m using the term “subaltern teens” to lump together non-hegemonic teens, the lifestyle divisions amongst the subalterns are quite visible on MySpace through the aesthetic choices of the backgrounds. The aesthetics issue is also one of the forces that drives some longer-term users away from MySpace.

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Teens from poorer backgrounds who are on MySpace are less likely to know people who go to universities. They are more likely to know people who are older than them, but most of their older friends, cousins, and co-workers are on MySpace. It’s the cool working class thing and it’s the dominant SNS at community colleges. These teens are more likely to be interested in activities like shows and clubs and they find out about them through MySpace. The subaltern teens who are better identified as “outsiders” in a hegemonic community tend to be very aware of Facebook. Their choice to use MySpace instead of Facebook is a rejection of the hegemonic values (and a lack of desire to hang out with the preps and jocks even online).

Class divisions in military use

A month ago, the military banned MySpace but not Facebook. This was a very interesting move because the division in the military reflects the division in high schools. Soldiers are on MySpace; officers are on Facebook. Facebook is extremely popular in the military, but it’s not the SNS of choice for 18-year old soldiers, a group that is primarily from poorer, less educated communities. They are using MySpace. The officers, many of whom have already received college training, are using Facebook. The military ban appears to replicate the class divisions that exist throughout the military. …

MySpace is the primary way that young soldiers communicate with their peers. When I first started tracking soldiers’ MySpace profiles, I had to take a long deep breath. Many of them were extremely pro-war, pro-guns, anti-Arab, anti-Muslim, pro-killing, and xenophobic as hell. Over the last year, I’ve watched more and more profiles emerge from soldiers who aren’t quite sure what they are doing in Iraq. I don’t have the data to confirm whether or not a significant shift has occurred but it was one of those observations that just made me think. And then the ban happened. I can’t help but wonder if part of the goal is to cut off communication between current soldiers and the group that the military hopes to recruit.

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Thoughts and meta thoughts

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People often ask me if I’m worried about teens today. The answer is yes, but it’s not because of social network sites. With the hegemonic teens, I’m very worried about the stress that they’re under, the lack of mobility and healthy opportunities for play and socialization, and the hyper-scheduling and surveillance. I’m worried about their unrealistic expectations for becoming rich and famous, their lack of work ethic after being pampered for so long, and the lack of opportunities that many of them have to even be economically stable let alone better off than their parents. I’m worried about how locking teens indoors coupled with a fast food/junk food advertising machine has resulted in a decrease in health levels across the board which will just get messy as they are increasingly unable to afford health insurance. When it comes to ostracized teens, I’m worried about the reasons why society has ostracized them and how they will react to ongoing criticism from hegemonic peers. I cringe every time I hear of another Columbine, another Virgina Tech, another site of horror when an outcast teen lashes back at the hegemonic values of society.

I worry about the lack of opportunities available to poor teens from uneducated backgrounds. I’m worried about how Wal-Mart Nation has destroyed many of the opportunities for meaningful working class labor as these youth enter the workforce. I’m worried about what a prolonged war will mean for them. I’m worried about how they’ve been told that to succeed, they must be a famous musician or sports player. I’m worried about how gangs provide the only meaningful sense of community that many of these teens will ever know.

Given the state of what I see in all sorts of neighborhoods, I’m amazed at how well teens are coping and I think that technology has a lot to do with that. Teens are using social network sites to build community and connect with their peers. They are creating publics for socialization. And through it, they are showcasing all of the good, bad, and ugly of today’s teen life.

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In the 70s, Paul Willis analyzed British working class youth and he wrote a book called Learning to Labor: How Working Class Kids Get Working Class Jobs. He argued that working class teens will reject hegemonic values because it’s the only way to continue to be a part of the community that they live in. In other words, if you don’t know that you will succeed if you make a run at jumping class, don’t bother – you’ll lose all of your friends and community in the process. His analysis has such strong resonance in American society today. I just wish I knew how to fix it.

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US government makes unsafe RFID-laden passports even less safe through business practices

business, history, law, politics, security, tech in changing society / /

From Bill Gertz’s “Outsourced passports netting govt. profits, risking national security” (The Washington Times: 26 March 2008):

The United States has outsourced the manufacturing of its electronic passports to overseas companies — including one in Thailand that was victimized by Chinese espionage — raising concerns that cost savings are being put ahead of national security, an investigation by The Washington Times has found.

The Government Printing Office’s decision to export the work has proved lucrative, allowing the agency to book more than $100 million in recent profits by charging the State Department more money for blank passports than it actually costs to make them, according to interviews with federal officials and documents obtained by The Times.

The profits have raised questions both inside the agency and in Congress because the law that created GPO as the federal government’s official printer explicitly requires the agency to break even by charging only enough to recover its costs.

Lawmakers said they were alarmed by The Times’ findings and plan to investigate why U.S. companies weren’t used to produce the state-of-the-art passports, one of the crown jewels of American border security.

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Officials at GPO, the Homeland Security Department and the State Department played down such concerns, saying they are confident that regular audits and other protections already in place will keep terrorists and foreign spies from stealing or copying the sensitive components to make fake passports.

“Aside from the fact that we have fully vetted and qualified vendors, we also note that the materials are moved via a secure transportation means, including armored vehicles,” GPO spokesman Gary Somerset said.

But GPO Inspector General J. Anthony Ogden, the agency’s internal watchdog, doesn’t share that confidence. He warned in an internal Oct. 12 report that there are “significant deficiencies with the manufacturing of blank passports, security of components, and the internal controls for the process.”

The inspector general’s report said GPO claimed it could not improve its security because of “monetary constraints.” But the inspector general recently told congressional investigators he was unaware that the agency had booked tens of millions of dollars in profits through passport sales that could have been used to improve security, congressional aides told The Times.

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GPO is an agency little-known to most Americans, created by Congress almost two centuries ago as a virtual monopoly to print nearly all of the government’s documents … Since 1926, it also has been charged with the job of printing the passports used by Americans to enter and leave the country.

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Each new e-passport contains a small computer chip inside the back cover that contains the passport number along with the photo and other personal data of the holder. The data is secured and is transmitted through a tiny wire antenna when it is scanned electronically at border entry points and compared to the actual traveler carrying it.

According to interviews and documents, GPO managers rejected limiting the contracts to U.S.-made computer chip makers and instead sought suppliers from several countries, including Israel, Germany and the Netherlands.

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After the computer chips are inserted into the back cover of the passports in Europe, the blank covers are shipped to a factory in Ayutthaya, Thailand, north of Bangkok, to be fitted with a wire Radio Frequency Identification, or RFID, antenna. The blank passports eventually are transported to Washington for final binding, according to the documents and interviews.

The stop in Thailand raises its own security concerns. The Southeast Asian country has battled social instability and terror threats. Anti-government groups backed by Islamists, including al Qaeda, have carried out attacks in southern Thailand and the Thai military took over in a coup in September 2006.

The Netherlands-based company that assembles the U.S. e-passport covers in Thailand, Smartrac Technology Ltd., warned in its latest annual report that, in a worst-case scenario, social unrest in Thailand could lead to a halt in production.

Smartrac divulged in an October 2007 court filing in The Hague that China had stolen its patented technology for e-passport chips, raising additional questions about the security of America’s e-passports.

Transport concerns

A 2005 document obtained by The Times states that GPO was using unsecure FedEx courier services to send blank passports to State Department offices until security concerns were raised and forced GPO to use an armored car company. Even then, the agency proposed using a foreign armored car vendor before State Department diplomatic security officials objected.

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Questionable profits

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The State Department is now charging Americans $100 or more for new e-passports produced by the GPO, depending on how quickly they are needed. That’s up from a cost of around just $60 in 1998.

Internal agency documents obtained by The Times show each blank passport costs GPO an average of just $7.97 to manufacture and that GPO then charges the State Department about $14.80 for each, a margin of more than 85 percent, the documents show.

The accounting allowed GPO to make gross profits of more than $90 million from Oct. 1, 2006, through Sept. 30, 2007, on the production of e-passports. The four subsequent months produced an additional $54 million in gross profits.

The agency set aside more than $40 million of those profits to help build a secure backup passport production facility in the South, still leaving a net profit of about $100 million in the last 16 months.

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GPO plans to produce 28 million blank passports this year up from about 9 million five years ago.

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Wikipedia, freedom, & changes in production

business, history, science, social software, tech in changing society / /

From Clay Shirky’s “Old Revolutions, Good; New Revolutions, Bad” (Britannica Blog: 14 June 2007):

Gorman’s theory about print – its capabilities ushered in an age very different from manuscript culture — is correct, and the same kind of shift is at work today. As with the transition from manuscripts to print, the new technologies offer virtues that did not previously exist, but are now an assumed and permanent part of our intellectual environment. When reproduction, distribution, and findability were all hard, as they were for the last five hundred years, we needed specialists to undertake those jobs, and we properly venerated them for the service they performed. Now those tasks are simpler, and the earlier roles have instead become obstacles to direct access.

Digital and networked production vastly increase three kinds of freedom: freedom of speech, of the press, and of assembly. This perforce increases the freedom of anyone to say anything at any time. This freedom has led to an explosion in novel content, much of it mediocre, but freedom is like that. Critically, this expansion of freedom has not undermined any of the absolute advantages of expertise; the virtues of mastery remain as they were. What has happened is that the relative advantages of expertise are in precipitous decline. Experts the world over have been shocked to discover that they were consulted not as a direct result of their expertise, but often as a secondary effect – the apparatus of credentialing made finding experts easier than finding amateurs, even when the amateurs knew the same things as the experts.

…

The success of Wikipedia forces a profound question on print culture: how is information to be shared with the majority of the population? This is an especially tough question, as print culture has so manifestly failed at the transition to a world of unlimited perfect copies. Because Wikipedia’s contents are both useful and available, it has eroded the monopoly held by earlier modes of production. Other encyclopedias now have to compete for value to the user, and they are failing because their model mainly commits them to denying access and forbidding sharing. If Gorman wants more people reading Britannica, the choice lies with its management. Were they to allow users unfettered access to read and share Britannica’s content tomorrow, the only interesting question is whether their readership would rise a ten-fold or a hundred-fold.

Britannica will tell you that they don’t want to compete on universality of access or sharability, but this is the lament of the scribe who thinks that writing fast shouldn’t be part of the test. In a world where copies have become cost-free, people who expend their resources to prevent access or sharing are forgoing the principal advantages of the new tools, and this dilemma is common to every institution modeled on the scarcity and fragility of physical copies. Academic libraries, which in earlier days provided a service, have outsourced themselves as bouncers to publishers like Reed-Elsevier; their principal job, in the digital realm, is to prevent interested readers from gaining access to scholarly material.

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My new book – Google Apps Deciphered – is out!

business, education, history, personal, social software, tech help, tech in changing society, technology / /

I’m really proud to announce that my 5th book is now out & available for purchase: Google Apps Deciphered: Compute in the Cloud to Streamline Your Desktop. My other books include:

(I’ve also contributed to two others: Ubuntu Hacks: Tips & Tools for Exploring, Using, and Tuning Linux and Microsoft Vista for IT Security Professionals.)

Google Apps Deciphered is a guide to setting up Google Apps, migrating to it, customizing it, and using it to improve productivity, communications, and collaboration. I walk you through each leading component of Google Apps individually, and then show my readers exactly how to make them work together for you on the Web or by integrating them with your favorite desktop apps. I provide practical insights on Google Apps programs for email, calendaring, contacts, wikis, word processing, spreadsheets, presentations, video, and even Google’s new web browser Chrome. My aim was to collect together and present tips and tricks I’ve gained by using and setting up Google Apps for clients, family, and friends.

Here’s the table of contents:

  • 1: Choosing an Edition of Google Apps
  • 2: Setting Up Google Apps
  • 3: Migrating Email to Google Apps
  • 4: Migrating Contacts to Google Apps
  • 5: Migrating Calendars to Google Apps
  • 6: Managing Google Apps Services
  • 7: Setting Up Gmail
  • 8: Things to Know About Using Gmail
  • 9: Integrating Gmail with Other Software and Services
  • 10: Integrating Google Contacts with Other Software and Services
  • 11: Setting Up Google Calendar
  • 12: Things to Know About Using Google Calendar
  • 13: Integrating Google Calendar with Other Software and Services
  • 14: Things to Know About Using Google Docs
  • 15: Integrating Google Docs with Other Software and Services
  • 16: Setting Up Google Sites
  • 17: Things to Know About Using Google Sites
  • 18: Things to Know About Using Google Talk
  • 19: Things to Know About Using Start Page
  • 20: Things to Know About Using Message Security and Recovery
  • 21: Things to Know About Using Google Video
  • Appendix A: Backing Up Google Apps
  • Appendix B: Dealing with Multiple Accounts
  • Appendix C: Google Chrome: A Browser Built for Cloud Computing

If you want to know more about Google Apps and how to use it, then I know you’ll enjoy and learn from Google Apps Deciphered. You can read about and buy the book at Amazon (http://www.amazon.com/Google-Apps-Deciphered-Compute-Streamline/dp/0137004702) for $26.39. If you have any questions or comments, don’t hesitate to contact me at scott at granneman dot com.

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A single medium, with a single search engine, & a single info source

business, education, social software, tech in changing society, technology / /

From Nicholas Carr’s “All hail the information triumvirate!” (Rough Type: 22 January 2009):

Today, another year having passed, I did the searches [on Google] again. And guess what:

World War II: #1
Israel: #1
George Washington: #1
Genome: #1
Agriculture: #1
Herman Melville: #1
Internet: #1
Magna Carta: #1
Evolution: #1
Epilepsy: #1

Yes, it’s a clean sweep for Wikipedia.

The first thing to be said is: Congratulations, Wikipedians. You rule. Seriously, it’s a remarkable achievement. Who would have thought that a rag-tag band of anonymous volunteers could achieve what amounts to hegemony over the results of the most popular search engine, at least when it comes to searches for common topics.

The next thing to be said is: what we seem to have here is evidence of a fundamental failure of the Web as an information-delivery service. Three things have happened, in a blink of history’s eye: (1) a single medium, the Web, has come to dominate the storage and supply of information, (2) a single search engine, Google, has come to dominate the navigation of that medium, and (3) a single information source, Wikipedia, has come to dominate the results served up by that search engine. Even if you adore the Web, Google, and Wikipedia – and I admit there’s much to adore – you have to wonder if the transformation of the Net from a radically heterogeneous information source to a radically homogeneous one is a good thing. Is culture best served by an information triumvirate?

It’s hard to imagine that Wikipedia articles are actually the very best source of information for all of the many thousands of topics on which they now appear as the top Google search result. What’s much more likely is that the Web, through its links, and Google, through its search algorithms, have inadvertently set into motion a very strong feedback loop that amplifies popularity and, in the end, leads us all, lemminglike, down the same well-trod path – the path of least resistance. You might call this the triumph of the wisdom of the crowd. I would suggest that it would be more accurately described as the triumph of the wisdom of the mob. The former sounds benign; the latter, less so.

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Social networks can be used to manipulate affinity groups

business, law, religion, security, tech in changing society / /

From Ronald A. Cass’ “Madoff Exploited the Jews” (The Wall Street Journal: 18 December 2008):

Steven Spielberg. Elie Wiesel. Mort Zuckerman. Frank Lautenberg. Yeshiva University. As I read the list of people and enterprises reportedly bilked to the tune of $50 billion by Bernard Madoff, I recalled a childhood in which my father received bad news by asking first, “Was it a Jew?” My father coupled sensitivity to anti-Semitism with special sympathy for other Jews. In contrast, Mr. Madoff, it seems, targeted other Jews, drawing them in at least in some measure because of a shared faith.

The Madoff tale is striking in part because it is like stealing from family. Yet frauds that prey on people who share bonds of religion or ethnicity, who travel in the same circles, are quite common. Two years ago the Securities and Exchange Commission issued a warning about “affinity fraud.” The SEC ticked off a series of examples of schemes that were directed at members of a community: Armenian-Americans, Baptist Church members, Jehovah’s Witnesses, African-American church groups, Korean-Americans. In each case, the perpetrator relied on the fact that being from the same community provided a reason to trust the sales pitch, to believe it was plausible that someone from the same background would give you a deal that, if offered by someone without such ties, would sound too good to be true.

The sense of common heritage, of community, also makes it less seemly to ask hard questions. Pressing a fellow parishioner or club member for hard information is like demanding receipts from your aunt — it just doesn’t feel right. Hucksters know that, they play on it, and they count on our trust to make their confidence games work.

The level of affinity and of trust may be especially high among Jews. The Holocaust and generations of anti-Semitic laws and practices around the world made reliance on other Jews, and care for them, a survival instinct. As a result, Jews are often an easy target both for fund-raising appeals and fraud. But affinity plays a role in many groups, making members more trusting of appeals within the group.

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DIY genetic engineering

business, education, science, tech in changing society, technology / /

From Marcus Wohlsen’s “Amateurs are trying genetic engineering at home” (AP: 25 December 2008):

Now, tinkerers are working at home with the basic building blocks of life itself.

Using homemade lab equipment and the wealth of scientific knowledge available online, these hobbyists are trying to create new life forms through genetic engineering — a field long dominated by Ph.D.s toiling in university and corporate laboratories.

In her San Francisco dining room lab, for example, 31-year-old computer programmer Meredith L. Patterson is trying to develop genetically altered yogurt bacteria that will glow green to signal the presence of melamine, the chemical that turned Chinese-made baby formula and pet food deadly.

…

Many of these amateurs may have studied biology in college but have no advanced degrees and are not earning a living in the biotechnology field. Some proudly call themselves “biohackers” — innovators who push technological boundaries and put the spread of knowledge before profits.

In Cambridge, Mass., a group called DIYbio is setting up a community lab where the public could use chemicals and lab equipment, including a used freezer, scored for free off Craigslist, that drops to 80 degrees below zero, the temperature needed to keep many kinds of bacteria alive.

…

Patterson, the computer programmer, wants to insert the gene for fluorescence into yogurt bacteria, applying techniques developed in the 1970s.

She learned about genetic engineering by reading scientific papers and getting tips from online forums. She ordered jellyfish DNA for a green fluorescent protein from a biological supply company for less than $100. And she built her own lab equipment, including a gel electrophoresis chamber, or DNA analyzer, which she constructed for less than $25, versus more than $200 for a low-end off-the-shelf model.

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Social networking and “friendship”

business, social software, tech in changing society / /

From danah boyd’s “Friends, Friendsters, and MySpace Top 8: Writing Community Into Being on Social Network Sites” (First Monday: December 2006)

John’s reference to “gateway Friends” concerns a specific technological affordance unique to Friendster. Because the company felt it would make the site more intimate, Friendster limits users from surfing to Profiles beyond four degrees (Friends of Friends of Friends of Friends). When people login, they can see how many Profiles are “in their network” where the network is defined by the four degrees. For users seeking to meet new people, growing this number matters. For those who wanted it to be intimate, keeping the number smaller was more important. In either case, the number of people in one’s network was perceived as directly related to the number of friends one had.

“I am happy with the number of friends I have. I can access over 26,000 profiles, which is enough for me!” — Abby

The number of Friends one has definitely affects the size of one’s network but connecting to Collectors plays a much more significant role. Because these “gateway friends” (a.k.a. social network hubs) have lots of Friends who are not connected to each other, they expand the network pretty rapidly. Thus, connecting to Collectors or connecting to people who connect to Collectors opens you up to a large network rather quickly.

While Collectors could be anyone interested in amassing many Friends, fake Profiles were developed to aid in this process. These Fakesters included characters, celebrities, objects, icons, institutions, and ideas. For example, Homer Simpson had a Profile alongside Jesus and Brown University. By connecting people with shared interests or affiliations, Fakesters supported networking between like-minded individuals. Because play and connecting were primary incentives for many Fakesters, they welcomed any and all Friends. Likewise, people who wanted access to more people connected to Fakesters. Fakesters helped centralize the network and two Fakesters — Burning Man and Ali G — reached mass popularity with over 10,000 Friends each before the Web site’s creators put an end to their collecting and deleted both accounts. This began the deletion of all Fakesters in what was eventually termed the Fakester Genocide [8].

While Friendster was irritated by fake Profiles, MySpace embraced this practice. One of MySpace’s early strategies was to provide a place for everyone who was rejected from Friendster or who didn’t want to be on a dating site [9]. Bands who had been kicked off of Friendster were some of the earliest MySpace users. Over time, movie stars, politicians, porn divas, comedians, and other celebrities joined the fray. Often, the person behind these Profiles was not the celebrity but a manager. Corporations began creating Profiles for their products and brands. While Friendster eventually began allowing such fake Profiles for a fee, MySpace never charged people for their commercial uses.

…

Investigating Friendship in LiveJournal, Kate Raynes-Goldie and Fono (2005) found that there was tremendous inconsistency in why people Friended others. They primarily found that Friendship stood for: content, offline facilitator, online community, trust, courtesy, declaration, or nothing. When I asked participants about their practices on Friendster and MySpace, I found very similar incentives. The most common reasons for Friendship that I heard from users [11] were:

1. Actual friends
2. Acquaintances, family members, colleagues
3. It would be socially inappropriate to say no because you know them
4. Having lots of Friends makes you look popular
5. It’s a way of indicating that you are a fan (of that person, band, product, etc.)
6. Your list of Friends reveals who you are
7. Their Profile is cool so being Friends makes you look cool
8. Collecting Friends lets you see more people (Friendster)
9. It’s the only way to see a private Profile (MySpace)
10. Being Friends lets you see someone’s bulletins and their Friends-only blog posts (MySpace)
11. You want them to see your bulletins, private Profile, private blog (MySpace)
12. You can use your Friends list to find someone later
13. It’s easier to say yes than no

These incentives account for a variety of different connections. While the first three reasons all concern people that you know, the rest can explain why people connect to a lot of people that they do not know. Most reveal how technical affordances affect people’s incentives to connect.

…

Raynes-Goldie and Fono (2005) also found that there is a great deal of social anxiety and drama provoked by Friending in LiveJournal (LJ). In LJ, Friendship does not require reciprocity. Anyone can list anyone else as a Friend; this articulation is public but there is no notification. The value of Friendship on LJ is deeply connected to the privacy settings and subscription processes. The norm on LJ is to read others’ entries through a “Friends page.” This page is an aggregation of all of an individual’s Friends’ posts. When someone posts an LJ entry, they have a choice as to whether the post should be public, private, Friends-only, or available to subgroups of Friends. In this way, it is necessary to be someone’s Friend to have access to Friends-only posts. To locate how the multiple and conflicting views of Friendship cause tremendous conflict and misunderstanding on LJ, Raynes-Goldie and Fono speak of “hyperfriending.” This process is quite similar to what takes place on other social network sites, but there are some differences. Because Friends-only posts are commonplace, not being someone’s Friend is a huge limitation to information access. Furthermore, because reciprocity is not structurally required, there’s a much greater social weight to recognizing someone’s Friendship and reciprocating intentionally. On MySpace and Friendster, there is little to lose by being loose with Friendship and more to gain; the perception is that there is much more to lose on LJ.

…

While users can scroll through their list of Friends, not all Friends are displayed on the participant’s Profile. Most social network sites display Friends in the order in which their account was created or their last login date. By implementing a “Top 8” feature, MySpace changed the social dynamics around the ordering of Friends. Initially, “Top 8” allowed users to select eight Friends to display on their Profile. More recently, that feature was changed to “Top Friends” as users have more options in how many people they could list [12]. Many users will only list people that they know and celebrities that they admire in their Top Friends, often as a way to both demarcate their identity and signal meaningful relationships with others.

There are many advantages to the Top Friends feature. It allows people to show connections that really say something about who they are. It also serves as a bookmark to the people that matter. By choosing to list the people who one visits the most frequently, simply going to one’s Profile provides a set of valuable links.

…

“As a kid, you used your birthday party guest list as leverage on the playground. ‘If you let me play I’ll invite you to my birthday party.’ Then, as you grew up and got your own phone, it was all about someone being on your speed dial. Well today it’s the MySpace Top 8. It’s the new dangling carrot for gaining superficial acceptance. Taking someone off your Top 8 is your new passive aggressive power play when someone pisses you off.” — Nadine

There are a handful of social norms that pervade Top 8 culture. Often, the person in the upper left (“1st” position) is a significant other, dear friend, or close family member. Reciprocity is another salient component of Top Friends dynamics. If Susan lists Mary on her Top 8, she expects Mary to reciprocate. To acknowledge this, Mary adds a Comment to Susan’s page saying, “Thanx for puttin me on ur Top 8! I put you on mine 2.” By publicly acknowledging this addition, Mary is making certain Susan’s viewers recognize Mary’s status on Susan’s list. Of course, just being in someone’s list is not always enough. As Samantha explains, “Friends get into fights because they’re not 1st on someone’s Top 8, or somebody else is before them.” While some people are ecstatic to be added, there are many more that are frustrated because they are removed or simply not listed.

…

The Top Friends feature requires participants to actively signal their relationship with others. Such a system makes it difficult to be vague about who matters the most, although some tried by explaining on their bulletins what theme they are using to choose their Top 8 this week: “my Sagittarius friends,” “my basketball team,” and “people whose initials are BR.” Still others relied on fake Profiles for their Top 8.

…

The networked nature of impressions does not only affect the viewer — this is how newcomers decided what to present in the first place. When people first joined Friendster, they took cues from the people who invited them. Three specific subcultures dominated the early adopters — bloggers, attendees of the Burning Man [14] festival, and gay men mostly living in New York. If the invitee was a Burner, their Profile would probably be filled with references to the event with images full of half-naked, costumed people running around the desert. As such, newcomers would get the impression that it was a site for Burners and they would create a Profile that displayed that facet of their identity. In decided who to invite, newcomers would perpetuate the framing by only inviting people who are part of the Burning Man subculture.

Interestingly, because of this process, Burners believed that the site was for Burners, gay men thought it was a gay dating site, and bloggers were ecstatic to have a geek socializing tool. The reason each group got this impression had to do with the way in which context was created on these systems. Rather than having the context dictated by the environment itself, context emerged through Friends networks. As a result, being socialized into Friendster meant connected to Friends that reinforced the contextual information of early adopters.

…

The growth of MySpace followed a similar curve. One of the key early adopter groups were hipsters living in the Silverlake neighborhood of Los Angeles. They were passionate about indie rock music and many were musicians, promoters, club goers, etc. As MySpace took hold, long before any press was covering the site, MySpace took off amongst 20/30-something urban socializers, musicians, and teenagers. The latter group may not appear obvious, but teenagers are some of the most active music consumers — they follow music culture avidly, even when they are unable to see the bands play live due to age restrictions. As the site grew, the teenagers and 20/30-somethings pretty much left each other alone, although bands bridged these groups. It was not until the site was sold to News Corp. for US$580 million in the summer of 2005 that the press began covering the phenomenon. The massive press helped it grow larger, penetrating those three demographics more deeply but also attracting new populations, namely adults who are interested in teenagers (parents, teachers, pedophiles, marketers).

…

When context is defined by whom one Friends, and addressing multiple audiences simultaneously complicates all relationships, people must make hard choices. Joshua Meyrowitz (1985) highlights this problem in reference to television. In the early 1960s, Stokely Carmichael regularly addressed segregated black and white audiences about the values of Black Power. Depending on his audience, he used very different rhetorical styles. As his popularity grew, he began to attract media attention and was invited to speak on TV and radio. Unfortunately, this was more of a curse than a blessing because the audiences he would reach through these mediums included both black and white communities. With no way to reconcile the two different rhetorical styles, he had to choose. In choosing to maintain his roots in front of white listeners, Carmichael permanently alienated white society from the messages of Black Power.

…

Notes

…

10. Friendster originally limited users to 150 Friends. It is no accident that they chose 150, as this is the “Dunbar number.” In his research on gossip and grooming, Robin Dunbar argues that there is a cognitive limit to the number of relations that one can maintain. People can only keep gossip with 150 people at any given time (Dunbar, 1998). By capping Friends at 150, Friendster either misunderstood Dunbar or did not realize that their users were actually connecting to friends from the past with whom they are not currently engaging.

…

12. Eight was the maximum number of Friends that the system initially let people have. Some users figured out how to hack the system to display more Friends; there are entire bulletin boards dedicated to teaching others how to hack this. Consistently, upping the limit was the number one request that the company received. In the spring of 2006, MySpace launched an ad campaign for X-Men. In return for Friending X-Men, users were given the option to have 12, 16, 20, or 24 Friends in their Top Friends section. Millions of users did exactly that. In late June, this feature was introduced to everyone, regardless of Friending X-Men. While eight is no longer the limit, people move between calling it Top 8 or Top Friends. I will use both terms interchangeably, even when the number of Friends might be greater than eight.

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