The innovation of the margin

From InfoWorld:

In chapter 4 of Klaus Kaasgaard’s Software Design and Usability, Xerox’s Palo Alto Research Center (PARC) alumnus Austin Henderson says that “one of the most brilliant inventions of the paper bureaucracy was the idea of the margin.” There was always space for unofficial data, which traveled with the official data, and everybody knew about the relationship between the two.

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