Ramblings & ephemera

OnStar: the numbers

From PR Newswire’s “OnStar Achieves Another First as Winner of Good Housekeeping’s ‘Good Buy’ Award for Best Servic” (3 December 2004):

Each month on average, OnStar receives about 700 airbag notifications and 11,000 emergency assistance calls, which include 4,000 Good Samaritan calls for a variety of emergency situations. In addition, each month OnStar advisors respond to an average of 500 stolen vehicle location requests, 20,000 requests for roadside assistance, 36,000 remote door-unlock requests and 19,000 GM Goodwrench remote diagnostics requests.

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