Why airport security fails constantly

From Bruce Schneier’s “Airport Passenger Screening” (Crypto-Gram Newsletter: 15 April 2006):

It seems like every time someone tests airport security, airport security fails. In tests between November 2001 and February 2002, screeners missed 70 percent of knives, 30 percent of guns, and 60 percent of (fake) bombs. And recently, testers were able to smuggle bomb-making parts through airport security in 21 of 21 attempts. …

The failure to detect bomb-making parts is easier to understand. Break up something into small enough parts, and it’s going to slip past the screeners pretty easily. The explosive material won’t show up on the metal detector, and the associated electronics can look benign when disassembled. This isn’t even a new problem. It’s widely believed that the Chechen women who blew up the two Russian planes in August 2004 probably smuggled their bombs aboard the planes in pieces. …

Airport screeners have a difficult job, primarily because the human brain isn’t naturally adapted to the task. We’re wired for visual pattern matching, and are great at picking out something we know to look for — for example, a lion in a sea of tall grass.

But we’re much less adept at detecting random exceptions in uniform data. Faced with an endless stream of identical objects, the brain quickly concludes that everything is identical and there’s no point in paying attention. By the time the exception comes around, the brain simply doesn’t notice it. This psychological phenomenon isn’t just a problem in airport screening: It’s been identified in inspections of all kinds, and is why casinos move their dealers around so often. The tasks are simply mind-numbing.